Sr. Sales Engineer
Tungsten Automation
Sr. Sales Engineer
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ABOUT THE ROLE
The Sr. Sales Engineer provides pre-sales technical support for all Tungsten Automation products and associated applications. While assigned to a geographic area, Sr. Sales Engineers collaborate with and backup peers nationwide to provide efficient pre-sales support. This role is responsible for preparing demonstrations, handling technical issues, maintaining product knowledge, and supporting the sales process from initial prospect contact through successful implementation transition.
WHAT YOU'LL DO
- Prepare standard and custom demonstrations for Tungsten Automation Account Managers and resellers
- Handle all pre-sales technical issues professionally and efficiently
- Maintain in-depth knowledge of Tungsten Automation products and content repositories
- Develop understanding of key verticals including Financial Services, Insurance, Manufacturing, Logistics, and Healthcare
- Support business processes through process assessments, solution development, and requirements analysis
- Respond to technical questions in RFI/P/Qs and share best practices with other Sales Engineers
- Create and distribute reusable assets for the Tungsten Automation community including demonstrations, presentations, training materials, and whitepapers
- Provide feedback to Product Development regarding new features, performance improvements, and bug elimination
- Manage transition from pre-sales to post-sales by preparing Professional Services for efficient installations
- Prepare resellers on technical aspects of Tungsten Automation solutions and serve as technical point of contact
- Conduct interviews with prospects to determine business requirements and build valid Return on Investment analysis
- Deliver professional presentations and demonstrations while managing multiple concurrent sales campaigns
- Support solution selling methodologies and utilize the Tungsten Automation Sales Process
ABOUT OUR PLATFORM
Tungsten Automation software enables organizations to "Work Like Tomorrow™—today." Our Intelligent Automation software platform is unique in the marketplace, helping financial institutions, insurance companies, and healthcare organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine RPA, cognitive capture, process orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Required Experience
WHAT YOU NEED TO SUCCEED
- 7-10 years' experience supporting a solution sales team in the pre-sales technical role
- Experience leading complex, technical, enterprise solution-based opportunities through successful close
- Bachelor's degree in information systems, computer science, information technology or related discipline, or equivalent years of experience
- Professional presentation experience and publishing of white papers, blogs, or thought leadership assets
- Business analysis capabilities at both IT and LOB level, including ability to document analysis in useable, shareable format
- Experience working with various partners and channel organizations
- Knowledge and experience with Visual Basic and Java programming languages
- Understanding of networking and operating system concepts, J2EE, XML, .NET, OCR, ICR and their use in business processing
- Fundamentals level understanding of Cloud, Cloud Services, and deploying Enterprise Software on the Cloud
- Experience in business process management/software industry preferred
- Ability to travel 50% and lift/carry at least 50 pounds
- Excellent communication, listening, analysis, project management, and time management skills
- Strong presentation skills and experience in team selling and solution selling methodologies
Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets
The base salary range for this role, across the US, is $120,000 - $209,000. Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits.