Systems & Processes Specialist

Manage system setups and create process definitions

Key Responsibilities

• New part number uploads to Salesforce CPQ
• Correcting incorrect part number uploads or changes due to fulfillment adjustment
• Price list uploads to Salesforce CPQ
• Correct data errors in Salesforce CPQ and Netsuite
• Ensure data integrity and accuracy within systems.
• Provide regular reports to senior management on system performance and improvement initiatives
• Collaborate with various departments to understand their workflows and requirements.
• Conduct thorough analyses of existing systems and processes.
• Identify inefficiencies, bottlenecks, and areas for improvement.
• Controls the Intranet for Business Processing and does uploads and changes as required
• Adjusts and creates process documentations as required
• Supports the Order fulfillment & licensing team in their daily tasks or on special projects advised by the Order fulfillment & licensing managers

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

• Understanding for software licensing models and global processes
• Salesforce CPQ and Netsuite system knowledge or knowledge of a similar ERP system
• Detail-oriented and highly organized
• Structured work
• Advanced level of MS-Office-knowledge (especially Excel), Capacity for team work, ability to work under pressure, flexibility and readiness of mind
• Previous invoicing experience and working in a cross-functional team in an international company

• 3-5 years related experience
• Commercial education and knowledge

· Experience in administrative work (sales administration)Strong EQ; ability to work effectively with other members and in cross functional teams

Skills and Knowledge Required

• Understanding for software licensing models and global processes
• Salesforce CPQ and Netsuite system knowledge or knowledge of a similar ERP system
• Detail-oriented and highly organized
• Structured work
• Advanced level of MS-Office-knowledge (especially Excel), Capacity for team work, ability to work under pressure, flexibility and readiness of mind

Kofax, Inc. is an Equal Opportunity Employer M/F/Disability/Vets