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WHO WE ARE

Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.

WHAT WE ARE LOOKING FOR

Tealium is seeking a Sr. Strategic Client Advisor. You will play a pivotal role in assisting the regional sales leader, their teams, and the Tealium Customer Success teams. Your primary focus is a set of customer-facing activities that help the customer understand the match between their vision for their desired outcomes and the Tealium solution, including architectural approaches and patterns, on which the Tealium solution is built. This role encompasses pre-sales and post-sales activities, requiring a deep understanding of the operating model and Tealium's unique capabilities, all while ensuring consistent engagement with the customer.

Candidates must have native fluency in English. Multilingual skills in other European languages are a huge plus, with German and/or Spanish being highly preferred.

YOUR DAY TO DAY

• Collaborate with the regional sales leader and the Tealium account teams to engage with net new prospects and existing customers.

• Your role is non-billable, as you are focused on driving strategic value that will lead to revenue generation, as opposed to an emphasis on opportunity prosecution.

Pre-Sales Activities

• Conduct & Support with Discovery to understand customer needs and challenges, with a specific focus on Tealium's unique capabilities and value driven outcomes.

• Lead executive briefings, engaging with C-level executives, and take ownership of presenting the Strategic Value Assessment, tailored to Tealium's value proposition.

• Participate in architecture discussions and whiteboard sessions to articulate how Tealium can prominently address the customer's challenges.

• Perform Value Benchmark Analysis, including KPIs and Maturity Assessments, aligning them with Tealium's unique benefits.

• Facilitate value creation exercises and discussions on how Tealium can fit into the customer's architecture.

• Provide thought leadership around Path2Value, execution strategy, and Tealium’s go to market strategy as a whole

• Help the customer prioritize their use cases based on their potential value to the customer.

Post Sales Activities

• Conduct Value GAP Analysis, considering Tealium's intricate nature.

• Work with Customer Success on Client Whitespace Analysis in order to identify additional teams or Lines of Business at the client where Tealium solutions can provide business impact, improve stickiness, reduce potential churn, and expand the Tealium footprint.

• Perform Value Assessment, including Pro Forma and Realized value calculations specific to Tealium's intricacies.

• Engage with C-level executives to present the realized Strategic Value, collaborating with the Solution Consultant (SC) to include technical aspects, especially those related to Tealium

WHAT YOU BRING TO TEALIUM

• Candidates must have native fluency in English.

• Multilingual skills in other European languages are a huge plus, with German and/or Spanish being highly preferred.

• Proven experience in business consulting or advisory roles, with an understanding of complex infrastructure software like Tealium.

• Deep understanding of the industry and market trends, especially in Marketing, Advertising and Data Technology. Digital Marketing or Agency Experience (B2B or B2C) preferred

• Strong communication and presentation skills, with the ability to engage with C-level executives while addressing the complexity of Tealium.

• Analytical and problem-solving capabilities to drive value creation while considering Tealium's intricacies.

• Collaborative and able to work closely with sales teams and technical experts, recognizing the challenges of implementing Tealium.

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WHY YOU WANT TO WORK HERE

At Tealium, we don’t just offer the ordinary, we provide the extraordinary:

• Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
• Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
• Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
• Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
• Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants
• Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
• Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
• Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
• Health and Related Benefits Programs, offering market competitive benefits programs

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