Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

We're looking for a Sales Content Manager who can bring to life the power of Square's platform to acquire new business and retain the businesses that run on Square.

Reporting into our Senior GTM Manager you will create, evolve, and maintain the sales collateral library by regularly enhancing it with compelling data and relevant messaging, as well as translating global messaging into regionally relevant narratives.

You'll partner closely with sales stakeholders to translate our solutions into audience-relevant messaging and enable our reps to articulate this messaging with impact. This role is suitable for someone based in Sydney or Melbourne.

You Will

• Build foundational sales collateral for all Square Sales and Account Management teams (pitch decks, one pagers, presentation templates, case studies, email outreach drafts, talk tracks) that demonstrates how Square's solutions solve business needs.
• Exercise exceptional storytelling and editorial skills with a proven ability to craft compelling and easily digestible B2B narratives that resonate with target audiences and drive action.
• Tailor messaging to the nuances of the Australian & APAC markets, including payment regulations, industry trends, and regional seller needs.
• Turn insights into action, developing messaging that is backed by both qualitative and quantitative proof points, that deeply resonate with industry decision makers.
• Maintain sales content on a quarterly basis to ensure metrics and claims are up to date based on earnings results, market trends and intel.
• Collaborate closely with APAC-based Sales and Marketing stakeholders to proactively gather product, data, and campaign information and masterfully package it into merchant-focused messaging.

You Have

• Minimum 5 years of experience supporting sales or account management teams with sales collateral in a FinTech, SaaS, or RestaurantTech business.
• Ability to build with creative templates without copywriting and design support

• Experience building high-quality content without dedicated design support.
• Familiarity with Australian & APAC regulatory and market standards preferred.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role.