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Area VP, Marquee Sales APAC

ServiceNow

Sales & Business Development

Singapore

Posted on Dec 4, 2025

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Own full-year and quarterly performance across the Marquee customer base, ensuring disciplined execution against revenue, pipeline, and growth targets.
Influence and align a matrixed team of Marquee Client Directors, Account Executives and Regional Leaders to drive customer success and coordinated execution across APAC.
Serve as the primary executive sponsor for top-tier Marquee customers, ensuring consistent global governance, escalation handling, and executive alignment.
Champion ServiceNow’s platform and AI-native strategy across the Marquee portfolio — ensuring our largest accounts are lighthouse references for new innovation.
Partner closely with Global Marquee leadership to align strategies, drive consistency, and ensure global account coverage and governance.
Strengthen executive relationships across C-suite stakeholders within the Marquee portfolio, positioning ServiceNow as a top strategic platform for transformation.
Collaborate cross-functionally with Industry, Solution sales, extended GTM teams and Product leadership to shape customer value narratives and integrated go-to-market motions.
Drive operational rigor across all Marquee opportunities in the geo— forecast accuracy, deal velocity, and pipeline hygiene — in partnership with Sales Operations and Finance.
Champion talent development, performance culture, and diversity within the Marquee sales organization.

Qualifications

To be successful in this role, we need someone who has:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
15+ years of enterprise software sales leadership experience with a proven track record of consistently achieving annual and quarterly targets.
Deep experience in leading strategic, highly-complex, multi-year, global customer engagements.
Strong executive presence and communication skills, with the ability to articulate business value to C-suite audience. Proven ability to lead through influence within a global, matrixed organization.
Strategic, analytical, and financially fluent — able to link customer value creation with business outcomes.

JV20

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.