Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Location: Sydney or Melbourne

The Solution Sales Executive will be responsible for market success of ServiceNow's Core Business Workflow product suite, which includes HR Service Delivery, Health & Safety, Workplace Service Delivery, Legal and Contract Operations, and Source2Pay.

The Solution Sales Executive will drive and generate sales revenue within existing accounts, as well as with new logos. This will be achieved by working closely with the broader ServiceNow sales ecosystem, with the support of a Specialist Solution Consultant, to deliver territory planning, account planning, forecasting, and utilising business development techniques and field-based sales activities to ensure success in generating revenue opportunities and effectively managing and closing sales opportunities.

This position is a high-profile growth opportunity that demands a highly motivated individual with strong sales, communications and organisational skills who is eager to learn and become part of a rapidly growing company.

• Be the voice of the customer and of regional sales teams
• Drive end-to-end sales initiatives (from pipeline generation to closing) focused on specific use cases in HR, Workplace, Health & Safety, Legal and Procurement solutions
• Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• Communicate competitive intelligence and activity to the manager and the Business Unit to ensure we keep ahead of opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts
• Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in HR Service Delivery and other key functions
• Provide industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration
• Coach & enable account teams with foundational speciality solution area knowledge to effectively identify speciality solution opportunities & help manage the sales cycle
• In partnership with the assigned Account Executive and Solution Consultant, present our Core Business Workflow solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive a practical customer experience
• Articulate customer success strategies (and losses) to the field, streamline, and standardise solution presentations and value propositions.
• Become a trusted advisor to our community of customers

Qualifications

In order to be successful, candidates typically will have:

• Demonstrable track record of achieving and exceeding sales targets
• New business sales focus across verticals in the Enterprise & Commercial space
• Previous sales experience gained within software or IT sales organization (ideally within both the IT and HCM, HR, Workplace, Health & Safety or Procurement), managing large and complex deals
• Previous SaaS sales experience highly desirable
• Commercially astute, experience in developing business case and ROI together with customer’s personnel.
• Ability to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity
• Ability to build strong relationships at all levels of both prospect /customer organizations including the CHRO/CPO level and internally across the business
• Executive presence and influencing skills

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.