Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Job Overview:

As a member of our Global Solution Consulting team, you will have a major impact on our future success by supporting the Risk & Security Field teams and GTM motions. You will help scale the business with the support and partnership of Sales, Product Management, and the executive team. Ability to develop and position field strategies to influence our GTM will be an integral part of the role.

Key Responsibilities:

• Global Strategy & Execution: Help develop and execute a global pre-sales strategy for the Risk & Security solutions, ensuring alignment with business objectives across all regions. Tailor approaches to meet the diverse needs of global markets while maintaining consistency in execution.
• Field Partnership: Collaborate with the field GTM teams to achieve the global sales quota. Work closely to align technical sales efforts with overall sales strategies.
• Cross-functional Collaboration: Collaborate closely with Business Units, Outbound Product Management, Technical Product Management, and peer global workflow leaders to drive cohesive GTM strategies and ensure alignment across all functions.
• Solution Development: Propose technical and creative business solutions in support of sales activities. Present both technical and business aspects of proposed solutions to C-level audiences.
• Technical Expertise: Maintain and disseminate deep expertise around Risk & Security to provide guidance and support to regional teams as they build and deliver demos, prototypes, and technical presentations.
• Performance Management: Review global pre-sales performance metrics, including pipeline health, conversion rates, and customer satisfaction. Utilize data-driven insights to make informed decisions and drive continuous improvement globally.
• Influence Without Authority: Lead through influence, guiding regional teams and collaborating with cross-functional leaders to achieve shared goals without direct management authority. Foster a culture of collaboration and shared success.

Qualifications

To be successful in this role you have:

• Solutions Consulting Background: Strong background as a successful Solutions Consultant or Pre-Sales professional within the Enterprise Software space.
• Innovative Thinking: Ability to thrive in a culture that requires creative problem-solving and outside-the-box thinking.
• Technical Acumen: Technical depth to support customer meetings, deliver customer demos and proven success in conveying customer requirements to Product Management teams.
• Travel Flexibility: Willingness to travel
• Domain Expertise: Experience in the Risk & Security space and ServiceNow knowledge.
• Education: Bachelor’s degree

For positions in this location, we offer a base pay of $149,250 to $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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