Company Description

Help us put AI to work for people! Al done right is going to change the world and we want you to be part of it.

ServiceNow stands as a global market leader, bringing innovative AI enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey.

Join us as we pursue our purpose to make the world work better for everyone. We offer a variety of programs and initiatives to help employees from all backgrounds succeed. That means we prioritize your career growth and wellbeing. Simply put, we care about the you inside and outside work!

Job Description

As a member of our Solution Consulting team (Pre-Sales team), you will have a major impact on our future success by driving roadmaps and sales cycles together with your Account Executives at our most strategic customers in Public sector. In this role you will lead the ServiceNow strategy and orchestrate actions with Specialist Solution Sales, Professional Services, and Product Management to increase customer success.

What you get to do in this role:

We are looking for a pre-sales professional with the advanced ability to develop, position and provide product specific solutions during sales cycles while achieving our sales goals.

• Drive solution sales with enthusiasm as a technical expert of a client-facing sales team
• Lead discovery workshops to determine customers' and prospects’ challenges and give solution demonstrations to align our solution with customer needs
• Build and envision long term ServiceNow roadmaps with your customer to meet their strategic objectives
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
• Ensure solution adoption for customers, in close collaboration with implementation partners and other stakeholders
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Qualifications

To be successful in this role you have:

• Experience in leveraging how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 5+ years' experience in a pre-sales solution consulting, sales consultant, technical sales, sales engineer, or solution engineer role
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• A passion for technology and translating technology into business impact for customers
• A commercial can-do attitude with focus on both customer retainment and new business
• Strong relationship skills to build trusted relationships internally and externally
• Experience in mastering the art of Storytelling
• Proven ability to inspire customers and turn this into actionable strategies and real outcomes
• Experience working collaboratively with product management, product marketing, partners, and professional services
• A desire to Win As A Team
• 3+ years' experience in Public sector (is a plus)
• Professional working proficiency in Dutch
• Flexibility to travel, as necessary.

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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