Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The UK Government Strategic Initiative Lead is responsible for leading and managing pan Government initiatives to drive long-term revenue growth.

The UK Government Strategic Initiative Lead will work closely with the Public Sector leadership team and account teams to orchestrate and execute strategic initiatives that drive growth and value, building long-term partnerships across UK Government.

This role requires strong leadership, business acumen, and exceptional communication skills to engage both internal and external senior executives and partners.

Key Responsibilities:

• Build Strategic Relationships: Lead Pan Government engagements with UK Government commercial and technical functions.
• Identify Routes to Market: Identify and orchestrate responses to government frameworks and assess routes to market that would support the growth of the business.
• Elevate Brand Presence: Engage with pan government working groups, and manage the day-to-day engagement with industry forums and think tanks.
• Facilitate Cross-Functional Collaboration: Lead internal and external collaboration, bring the right people into conversations at the right time to drive success, be a Public Sector advocate to facilitate and prioritise support where needed.
• Strategic Account Support: Work with marquee accounts to identify and nurture big bets and support horizon scanning.
• Influence Corporate Strategy: Leverage insights from strategic customer engagements to influence overall corporate direction and strategic priorities.
• Provide Thought Leadership/Insight: Ensure the Public Sector teams use all external data points to inform short- and long-term opportunities to grow the business.

Qualifications

To thrive in this role, you must have:

• Extensive Experience: in business development, sales, or a related field, with a deep understanding of UK Public Sector.
• Proven Strategic Leadership: Experience in creating and executing strategic go-to-market plans with clear revenue milestones and accountabilities.
• Trusted Advisor: A history of acting as a trusted advisor to senior executives, collaborating cross-functionally, and leading initiatives that deliver measurable business impact.
• Visionary Thinking: Ability to articulate a compelling vision for how digital transformation can enhance citizen employee, and partner experiences in the UK PS market.
• Exceptional Communication Skills: Strong ability to engage with C-level executives, delivering impactful, visionary business proposals.
• Program Management Expertise: In-depth knowledge of managing strategic deal initiatives, business processes, and systems across UK Public Sector.
• Enterprise Software Experience: Hands-on experience in launching, selling, and managing enterprise software solutions for large, complex customers.
• Storytelling & Market Positioning: A passionate storyteller who can effectively communicate an innovative vision both internally and externally.
• Customer-Centric: Ability to align customer goals with ServiceNow capabilities, driving joint roadmaps and value creation.
• Networking Excellence: Strong ability to build and maintain trusted relationships with senior customer and partner executives.
• Creative & Strategic Thinking: Structured, inclusive, inquisitive, and creative with a passion for delivering results.
• Cross-Functional Team Leadership: Exceptional skills in coordinating and facilitating execution across cross-functional teams, especially with sales-focused entities.

About You:

You are a visionary leader with a track record of working in UK Public Sector on strategic initiatives and driving business growth. You thrive in high pace, high-stakes environments, are comfortable engaging senior executives, and are passionate about driving transformation and innovation for both customers and partners. Your communication style is persuasive, your strategic thinking is sharp, and you inspire those around you to achieve ambitious goals.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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