Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a strategic, experienced, and proactive Senior HR Business Partner Manager to support our operations in the Netherlands and Belgium. As an individual contributor, you will act as a trusted advisor to senior business leaders, delivering expert HR guidance and ensuring alignment between the people strategy and the broader business objectives. You will partner closely with leaders across functions such as GTM Sales, Operations, Marketing, and Corporate Functions.

What you get to do in this role:

• Strategic Partnering:
  Serve as the primary HRBP for Senior Directors and below in the Netherlands and Belgium, aligning HR strategies with business goals and acting as a trusted advisor and coach.
• Organizational Development:
  Drive initiatives focused on talent development, organizational effectiveness, workforce planning, and change management.
• Employee Relations & Engagement:
  Support and advise leaders on complex employee relations issues, engagement strategies, and culture development, ensuring compliance with Dutch and Belgian labour laws.
• Talent Management:
  Support succession planning, performance management, and leadership development in collaboration with COEs Centres of Excellence(COEs).
• Change & Transformation:
  Partner with business leaders to manage organizational changes including restructures, integrations, and transitions.
• Data & Insights:
  Use people analytics and workforce data to drive decision-making and provide insights to the business.
• Local Expertise:
  Provide expert guidance on employment legislation, labour relations, and HR best practices specific to the Netherlands and Belgium. Experience working with Works Council is preferred.

Qualifications

Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• 8+ years of progressive HRBP or generalist experience, preferably in a multinational or matrixed environment.
• Proven experience partnering with senior leadership and influencing strategic business decisions.
• Strong knowledge of Dutch and Belgian labour law, employment practices, and HR compliance.
• Fluent in English. Dutch & French is a plus.
• Experience supporting Go-To-Market commercial sales teams is preferred
• Demonstrated ability to work independently and manage multiple stakeholders across geographies.
• Skilled in conflict resolution, coaching, and change management.
• Proficient with HRIS platforms (e.g., Workday) and HR analytics tools.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.