Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology:

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

Job Role:

You will play a critical role in designing, developing, and maintaining scalable Microservices that are key to our platform. You will collaborate with cross-functional teams to ensure our solutions are robust, efficient, and aligned with business objectives.

Key Responsibilities:

• Architect, design, and develop high-performance microservices.
• Implement and enforce design patterns and best practices for software development.
• Lead and mentor a team of engineers, fostering a culture of continuous improvement.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Develop and manage API gateways to ensure seamless integration and communication between Microservices.
• Optimize and maintain databases, ensuring data integrity and performance.
• Utilize containerization technologies like Docker and Kubernetes for efficient deployment and scaling.
• Implement robust CI/CD pipelines to ensure smooth and continuous delivery of software.
• Monitor and troubleshoot system performance, ensuring high availability and reliability.
• Stay updated with the latest industry trends and technologies, advocating for their adoption where appropriate.

Qualifications

To be Successful you will bring:

• 12+ years of professional software development experience, with a focus on Microservices architecture.
• Strong proficiency in Java and/or Python.
• Expertise in design patterns and best practices for software development.
• Extensive experience with containerization technologies such as Docker and orchestration tools like Kubernetes.
• Deep understanding of RESTful APIs and API gateway technologies.
• Strong knowledge of SQL, NoSQL, and in-memory databases.
• Familiarity with CI/CD tools such as Jenkins, GitLab CI.
• Knowledge of event-driven architectures and messaging systems like Kafka, RabbitMQ.
• Excellent problem-solving skills and the ability to think critically and analytically.
• Experience with cloud platforms such as Azure, or Google Cloud.
• Experience with monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk.
• Strong communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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