Solution Sales Executive, Creator Workflows



Sales & Business Development
Posted on Wednesday, July 10, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About the Role:

The Solution Sales Executive will drive the market success of ServiceNow’s App Engine and Automation Engine products, which are central to our market-leading Service Management platform. This platform not only offers a single source of truth but also enables enterprise processes to operate with uniform information, facilitating seamless integration across various functions.

What You Will Do:

As a Solution Sales Exec, you will:

  • Cover Asia – HK and SEA
  • Develop and support territory strategies and planning to enhance vertical knowledge, improve account use case targeting, and refine execution approaches.
  • Leverage your expertise in low-code development to help customers transition from manual, outdated processes to modern, digital workflows.
  • Engage actively with customers to illustrate the value of digital transformation, aiding in the development of strategic roadmaps by collaborating with the broader account team and partners.
  • Interlock with Solution Consultants (SC) & Specialist SCs to align on Capability Roadmaps, gathering and incorporating feedback to ensure agreement across teams.
  • Coach Account teams on identifying opportunities within specialty solution areas and assist in managing the sales cycle.
  • Tailor your time and efforts to meet the specific needs of the territory and account teams while celebrating collective successes.
  • Promote and champion diversity and inclusion, contributing to an open and inclusive work environment.


To succeed in this role, you should have:

  • At least 10 years of experience with a focus on the return on investment from specialty solution areas, capable of leading to a solution win.
  • Proven ability as an Account Executive (AE) or in a similar sales/customer service role, with a strong ability to drive customer engagement and close deals.
  • Deep understanding of low-code platforms and their impact on business transformation, with a proven track record of moving customers towards automated digital solutions.
  • Solid knowledge of business sales processes and the ability to tailor these processes to customer needs and digital transformation goals.
  • A Bachelor’s degree in business, marketing, or a related discipline.
  • Willingness to travel: 30-50% to meet business needs across the region.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.