Manager, Solution Consulting



Stockholm, Sweden
Posted on Friday, July 5, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

At ServiceNow, we’re not just about technology, we’re about people. We believe in the power of diversity and inclusion, and we’re looking for a dynamic leader to join our team.

What You Get to Do in This Role:

  • Build and develop a diverse, high-performing team of specialists to drive business productivity and innovation.

  • Drive relevance to customers and ensure customer commitment to the ServiceNow solution

  • Work with regional sales managers to prioritize Solution Consulting efforts

  • Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback

Country Management Team: You will participate in strategic planning and decision-making at the country level, contributing your unique insights and expertise to drive the growth and success of ServiceNow in Sweden.

Thought Leadership: Acting as a thought leader, you will be expected to stay ahead of industry trends, contribute to relevant discussions, and represent ServiceNow at industry events and forums.

The manager’s role in our organization is crucial as a leader, strategist, and influencer, driving our vision and shaping the future of ServiceNow in Sweden.

This role will report to the director of solution consulting, in Sweden.


Who You Are

You are a dynamic, innovative leader with a passion for technology and a proven track record in technical sales. You have a diverse background with a strong inclination towards technology. You have a history of pre-sales leadership and have successfully built and led high-performing teams.

Your skills and experiences include:

  • Technical Expertise: You have a strong technical background, either selling or implementing software.

  • Sales Leadership: You have a proven track record in sales leadership, preferably in pre-sales.

  • Team Building and Management: You have experience recruiting and managing diverse, upbeat, world-class pre-sales teams.

  • Strategic Thinking: You are a strategic thinker who can see the big picture.

  • Communication and Collaboration: You are an excellent communicator and collaborator.

  • Customer Focus: You have a strong customer focus.


To be successful in this role you have:

  • Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same

  • 5+ years’ experience in presales

  • Experience managing presales teams as 1st line management

  • Deep experience with the Swedish market and experience selling and gaining access to Swedish customers’ senior management

  • Understanding of standard approaches to coaching, mentoring, and management of individual contributors

  • Ability to motivate and inspire a growing team of Presales Solutions Consultants

  • Fluent in Swedish and English language

If this sounds like you, or what you’d like to do, we would love to hear from you. Join us in driving the future of technology. Apply now.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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