Staff Systems Engineer



Software Engineering
Hyderabad, Telangana, India
Posted on Wednesday, July 3, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Design and implement cloud solutions that are secure, scalable, and cost-effective.
  • Manage cloud environments in accordance with company security guidelines.
  • Develop, test, and maintain high-quality infrastructure as code, ensuring optimal performance, resilience, and scalability.
  • Familiar with different testing methodologies and tools and able to support both the development and QA teams to automate and improve their testing capabilities.
  • Be up to date on emerging technologies and industry trends, guiding the integration of relevant advancements into the development process.
  • Hands On Experience with Linux servers in virtualized environments along with strong debugging skills.
  • Identify security threats/vulnerabilities/weaknesses by performing activities like cloud architecture reviews, threat modeling, manual security testing, cloud security audit etc.
  • Ensure rigorous network and security configurations, including edge firewall management and compliance standards adherence


To be successful in this role you have:

  • 9+ years of experience working in Cloud Production environments like Azure and AWS.
  • Strong scripting experience with bash and any other general programming language like Python, Go etc
  • Experience with infrastructure-as-code tools to build, deploy and integrate both infrastructure and applications (Terraform, Cloud-formation, Pulumi)
  • Fundamental knowledge in networking, operating systems, and package build system.
  • Experience supporting relational or no-SQL databases, messages busses, caching services, and other common service components.
  • Proficiency in continuous integration and continuous delivery tools (e.g., FluxCD, GitLab, Ansible, etc.)
  • Experience with containers and container orchestration
  • Familiarity with common monitoring, logging, and observability platforms
  • Familiarity with IP networking concepts such as VPN, DNS, load balancers, firewalling
  • Certifications in Cloud Architecture, such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect, are highly desirable.


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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