Product Manager



Hyderabad, Telangana, India
Posted on Monday, June 24, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Global Demo org is a newly created function that creates outcome/solution-based demos. We help our Solution Consultants and Partner ecosystem drive sales by providing them with the necessary narratives to do a demo as part of the sales cycle.

Demo Engineering is about to embark on several strategic transformation efforts, including reimaging solution-based demos that span multiple products and solve a business problem.

We seek a Product Manager, Demo Engineering, to build product and solution based demos on our platform.

You will have the opportunity to be part of a team that helps to build and manage one of the most valuable sales and marketing assets: The IT Workflow solution demos that highlight the capabilities of the suite of applications in a range of scenarios tailored to specific use cases and business outcomes. This individual should be passionate about creating and executing inspiring demos, have deep knowledge of IT service domain, and a desire to make world of work, work better for people

What you get to do in this role:

  • Work with product management, sales, marketing and executive stakeholders to define demo solutions based on market opportunity, key audience, and targeted business processes.
  • Work with the Goto Market teams and Outbound Product Management teams to develop thought leadership demo material to establish ServiceNow as a visionary in the IT Service space.
  • Develop competitive differentiation demo assets to aid sales and partner organizations in establishing the value of Strategic Portfolio Management
  • Work in close coordination with Inbound Product Management and Product Engineering to inform product strategy and provide input into future product development.
  • Provide thought leadership and define best practices for scaling demo development and execution including automation to increase pre-sales productivity incorporating feedback.
  • Develop working relationships with other business units to develop scenarios that span multiple solution areas and make tangible our better together vision.


  • Over 3+years of dedicated experience in ServiceNow Platform as Business Analyst/Product Manager/Product Owner/Developer/Program/Project Manager

  • Deep understanding of ServiceNow platform and its capabilities with proficiency in ServiceNow administration and development.

  • Experience with ServiceNow Strategic Portfolio Management (SPM) and Application Portfolio Management (APM) products is required

  • Knowledge of the Application Lifecycle Management (ALM) or IT Financial Management

  • Experience with PPM and other program management tools like Jira, Azure DevOps and other Agile team tools is required

  • Familiarity with various Agile methodologies such as SAFe, Scrum (and Scrum of Scrum), and Kanban.

  • Skilled in translating technical concepts into clear, business-oriented language for diverse audiences.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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