Staff Information Security Engineer



Hyderabad, Telangana, India
Posted on Friday, June 21, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description


This position reports to the Director, Security Engineering. The Enterprise Security Engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations, acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams.


The Staff Information Security Engineer will be part of the endpoint security team and will be responsible for ensuring the integrity and security of the organization's information systems by managing and enhancing endpoint and network security measures.

What you get to do in this role:

  • Implement and maintain advanced security measures for endpoints and networks, ensuring robust protection against unauthorized access and cyber threats
  • Develop, enforce, and monitor network access control policies to regulate who and what devices can access the organization's network.
  • Conduct continuous and detailed inspection of network traffic to identify and mitigate potential security threats, anomalies, and vulnerabilities.
  • Design and enforce security protocols, conduct regular security audits, and ensure compliance with industry standards and regulatory requirements.
  • Implement and manage security solutions to enhance the organization’s overall security posture, ensuring secure and efficient remote access and internet security
  • Monitor user activities and enforce security policies to prevent data leakage and ensure compliance with organizational security standards


To be successful in this role you have:

  • Master’s degree in computer science; engineering, or information technology or equivalent industry experience
  • 8+ years of relevant hands-on engineering experience
  • In-depth knowledge of operating systems (Linux, UNIX, and Windows)
  • In-depth knowledge of networking (routing, switching, load-balancing, intrusion detection systems and firewalls)
  • Ability to develop security automation scripts using Python, PowerShell, Bash, or Ansible for process efficiency and consistency
  • Experience in securing remote access (BYOD)
  • Experience with implementing and managing NAC solutions to control device and user access to the network
  • Experience with deep packet inspection and network traffic analysis

Desirable Skills:

  • Proficiency in configuring, managing, and optimizing Zscaler services for secure internet access, including ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access).
  • Experience in implementing Zero Trust Network Architecture (ZTNA) and Secure Access Service Edge (SASE) frameworks
  • Experience in working with web and database services (REST APIs, JSON, XML, SQL)
  • Experience in working with Splunk and SPL (or other SIEM/Log management systems)
  • Experience in implementing zero-trust security models and micro-segmentation strategies
  • Familiarity with regulatory and industry certifications (FedRAMP, NIST 800-53, NIST CSF, SOC 2, SOX and GDPR)


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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