Employability Specialist



New York, NY, USA
Posted on Sunday, June 9, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We are looking for a driven and dynamic Employability Specialist to join our ServiceNow NextGen program team. As an Employability Specialist, you will play a crucial role in building and nurturing relationships with potential employer partners to promote hiring from our NextGen talent pool. The ideal candidate will possess exceptional communication and sales skills, a deep understanding of the ServiceNow ecosystem, and a passion for connecting talent with opportunities.


· Identify and engage potential employer partners to promote hiring from our NextGen talent pool.

· Develop and execute strategies to effectively market and showcase the value of NextGen talent to prospective employers.

· Collaborate with the Employer Partner lead and other stakeholders to understand employer hiring needs and requirements.

· Build and maintain strong relationships with hiring managers, HR professionals, and executives at prospective employer partners.

· Provide guidance and support to employer partners on best practices for talent acquisition and hiring from the NextGen talent pool.

· Conduct market research to identify industry trends, competitor activities, and potential employer partners.

· Assist in creating and delivering presentations and materials to showcase the benefits of hiring from our NextGen talent pool.

· Track and analyze key metrics to measure the success and impact of employer engagement efforts.


· 2+ years of experience in business development, sales, or related field.

· Strong understanding of the ServiceNow ecosystem and the roles/functions within organizations that use or implement ServiceNow.

· Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers.

· Proven ability to work independently and collaboratively in a fast-paced environment.

· Highly organized with strong attention to detail and the ability to manage multiple priorities.

· Familiarity with CRM software and service automation tools preferred.

· The candidate should be committed to ongoing learning and development and be prepared to navigate the corporate environment. They should be open to receiving action-oriented feedback aligned to clear expectations.

· Familiarity with Agile and Scrum methodology, practices and tools a plus.

· Commitment to diversity, equity, and inclusion principles, with a focus on promoting opportunities for underserved and underrepresented communities.

· Willingness to learn and adapt to new challenges and opportunities.


For positions in New York City, we offer a base pay of $98,100 - $161,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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