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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

***Please note we are seeking Expressions of Interest for this role since we anticipate growth in the team in the 2nd half of the year. This is not an active headcount to hire immediately ***

About the Role

We are looking for a talented and driven Partner Account Manager to join our Partner Account Management team, supporting one of our most strategic global partners. In this role, you will be the primary relationship owner and growth driver for a partner with presence across the globe, working across their regional teams to unlock joint business opportunities and deliver mutual success.
This is a high-impact, highly collaborative role that sits at the intersection of sales, partner strategy, and customer outcomes.

Key Responsibilities

Partner Relationship Management

• Serve as the primary point of contact and trusted advisor for a strategic global partner across their ANZ operations

• Build and deepen relationships at all levels of the partner organisation — from technical teams through to executive leadership

• Represent Salesforce's partner interests internally and advocate for the partner's needs across cross-functional teams

• Advocate for Salesforce's interests within the partner organisation, building brand awareness and strengthening the strategic partnership
  

Business Development & Pipeline Growth

• Develop and execute joint business plans that align partner and Salesforce goals, driving co-sell pipeline and revenue growth

• Identify, qualify, and progress joint opportunities in collaboration with partner sales teams and Salesforce account executives

• Track and manage pipeline through CRM (Salesforce), ensuring accurate forecasting and reporting
  

Enablement & Activation

• Drive partner enablement initiatives including training, certifications, and product knowledge to ensure partner teams are equipped to sell and deliver Salesforce solutions

• Coordinate with enablement, marketing, and product teams to deliver partner activation programs and campaigns

• Ensure partners are aware of and leveraging the latest Salesforce products, features, and programs
  

Programme & Performance Management

• Monitor partner performance against agreed KPIs and business plan commitments

• Participate in regular partner business reviews (QBRs) and executive briefings

• Manage partner tier compliance and ensure alignment to partner programme requirements
  

Cross-Functional Collaboration

• Work closely with Salesforce Account Executives, Solution Engineers, Customer Success, and Marketing to orchestrate joint go-to-market activities

• Collaborate with global partner teams to align regional execution with the partner's broader global strategy

• Act as the liaison between the partner and internal Salesforce stakeholders to resolve escalations and ensure a seamless experience
  

About You

Experience & Background

• Previous experience in partner management, channel sales, alliances, or a related field — ideally within enterprise software or SaaS

• Demonstrated track record of building and managing leading strategic partnerships that drive measurable business outcomes

• Experience working with global partners or in a global company with regional accountability is highly regarded

• Salesforce product knowledge or experience working within the Salesforce ecosystem is a strong advantage
  

Skills & Competencies

• Strong commercial acumen with the ability to develop and execute joint business plans

• Excellent relationship-building skills — you thrive on connecting with people at all levels of an organisation

• Highly organised and capable of managing multiple priorities across a complex, matrixed environment

• Strong communication and presentation skills, both written and verbal

• Data-driven approach to tracking performance, forecasting, and reporting

• Collaborative team player who can influence without authority
  

Personal Attributes

• Self-starter with a growth mindset and genuine passion for partnership

• Curious, adaptable, and comfortable working in a fast-paced, evolving environment

• Culturally aware with the ability to engage effectively across diverse and global teams

• High integrity and commitment to delivering on commitments to both internal and external stakeholders
  

What We Offer

• A high-profile role with direct exposure to a strategic global partner and senior leadership

• The chance to shape and grow the partner relationship across ANZ

• A collaborative, inclusive team culture that values curiosity, innovation, and impact

• Competitive salary and benefits package

• Career development and growth opportunities within a global leader in enterprise technology
  

About the Team

This role reports to the RVP, Partner Account Management – A&C ANZ and is part of a team focused on driving growth through Salesforce's strategic partner ecosystem across Australia and New Zealand.

We are committed to building a diverse and inclusive workplace. We encourage applications from people of all backgrounds, identities, and experiences.

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.