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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Vision

Salesforce is pivoting toward an Agentic AI future. We aren't just looking to "automate" our Security Operations Center (SOC); we are looking to rebuild it as an Agentic SOC.

As an Agentic Security Engineer, you will be at the forefront of the Agentforce revolution. Your mission is to move beyond static playbooks and brittle scripts. You will design, build, and deploy autonomous security agents that can reason, orchestrate tools, and remediate threats at machine scale.

The Role

At Grade 6 (MTS), you are a high-impact individual contributor. You will bridge the gap between traditional Security Engineering and cutting-edge Generative AI. You won't just be using LLMs; you’ll be building the reasoning engines and tool-use frameworks that allow our SOC to operate autonomously.

Key Responsibilities

• Architect Agentic Workflows: Design and implement security agents using Agentforce Platform to handle high-fidelity alerts, from initial triage to full remediation.

• Autonomous Response: Build "Skills" and "Actions" (Apex, Flow, MuleSoft APIs) that allow agents to interact with our global infrastructure, identity providers, and cloud environments (AWS/GCP/Azure).

• Agentic Orchestration: Develop the "brain" of the Agentic CSOC, systems that can decompose complex security incidents into smaller tasks and delegate them to specialized sub-agents.

• Data Strategy: Collaborate with Data Cloud teams to ensure our security agents have the real-time telemetry needed to make informed, context-aware decisions.

Required Skills & Experience

• The "Agent" Mindset: Experience with AI orchestration frameworks (e.g., LangChain, AutoGPT, or ideally Salesforce Agentforce) where the AI is an active participant, not just a chatbot.

• Security Domain Expertise: Deep understanding of the Incident Response lifecycle, MITRE ATT&CK framework, and common attack vectors in SaaS/Cloud environments.

• Engineering Rigor: Professional experience with Apex, Python, or Java. You should be comfortable building the APIs and integrations that give an agent its "hands."

• Data & Infrastructure: Familiarity with Salesforce Data Cloud, Snowflake, or similar high-scale security data lakes.

• Security Guardrails: Knowledge of how to implement "Human-in-the-loop" (HITL) checkpoints and policy-based controls for autonomous actions.

• Salesforce Agentforce Innovator certification

Preferred Qualifications

• Experience building or scaling a Modern SOC (SOAR, XDR, or Next-Gen SIEM).

• Contributions to open-source AI or security projects.

A background in Detection Engineering, knowing exactly what a "good" signal looks like so you can teach an agent to find it.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.