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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview

As an Account Solution Engineer (SE), you are the Strategic Advisor who helps New Zealand’s most iconic organisations envision their future. You aren't just a technical resource; you are a storyteller and a problem-solver. Working alongside our Sales partners, you will own the "business case for change," translating complex organisational challenges into clear, value-driven digital journeys.
We are looking for a collaborator who is curious about the "why" behind the "how." You will join a high-trust team where we value collaborative development. We operate with a 'no single point of failure' mindset, ensuring that as you lead your accounts, you have the full support and shared knowledge of the team behind you.

The Impact You’ll Have

• Strategic Advisory: Move beyond technical proof to help customers understand the commercial conviction behind AI and digital transformation.

• Agentic Authority: Learn to architect "Agentforce" journeys, helping the C-Suite understand how autonomous agents can solve real-world problems like NPS and Cost-to-Serve.
• Collaborative Ownership: Work as part of a "Team NZ" ecosystem, where we hold ourselves and each other to account for driving measurable customer success.
• Continuous Growth: Benefit from our "Talent Pyramid"—as you own the core run-rate of the business, you will be mentored by senior Architects to develop the skills needed for the next stage of your career.

What We’re Looking For

We value a diversity of perspectives and life experiences. If you are a curious problem-solver who loves technology’s potential to help people, we want to hear from you—even if you don’t check every box below.

Core Strengths

• Confident Advocacy: You possess the "swagger" to lead a room, backed by the humility to listen. You are comfortable holding a professional opinion and defending the integrity of your advice, even when it means challenging a stakeholder’s initial assumptions.

• Business Curiosity: You enjoy understanding how a company works. You can find the "puzzle piece" where technology creates the most value.
• Communication & Empathy: You can listen deeply to a customer's challenges and explain a solution in a way that feels accessible and inspiring.
• Collaborative Spirit: You thrive in an environment where we celebrate collective wins and protect each other’s well-being.
• Technical Foundations: You are a practitioner at heart. Whether your background is in Engineering, Consulting, or Architecture, you’re proficient in navigating complex stacks, you aren't afraid to get your hands dirty building solutions, and you have the "scars" to show for it.

Background & Experience

There is no "perfect" path to becoming an SE. We are interested in your potential and transferable skills. You might be a fit if you have experience in:

• Consulting or Advisory: Helping clients navigate change or solve business problems.
• Customer-Facing Roles: Roles where you’ve had to present ideas, build relationships, or manage complex projects.
• Industry Knowledge: Experience in New Zealand’s key sectors (Retail, Government, FSI, etc.) and an understanding of the local market.

Our "Team Champion" Promise to You

In the NZ SE team, we believe that great culture and great results go hand-in-hand. We offer:

• Strategic Mentorship: A documented Individual Development Plan (IDP) and dedicated coaching to ensure you never feel like a "single point of failure".
• Wellness & Balance: We treat well-being as a strategic necessity, ensuring you have the mental space to do the best work of your career.
• Inclusive Community: A team environment where diverse perspectives fuel innovation and everyone is heard.

Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Health, Life, Trauma and Income Insurance
Monthly Wellness Allowance
Flexible Time off & leave policies
Parental benefits
Perks and discounts
Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.