To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The opportunity is in the San Francisco (primary) Bay area. We are looking for a strong, dynamic Senior Quality Engineer (SMTS) who will be the quality champion and influence the design and drive our # value Trust across the program. If you value quality, embrace big dreams, thrive on getting things done, and love having fun along the way, we’d love to have you on our team!

We are a strong accomplished organization of quality experts that believe in Quality, Innovation, and Work life balance. We are passionate with all things quality, tooling and engineering efficiency. We promote being a trusted advisor to engineering teams.

Responsibilities:

• A strong SMTS owns multiple features within their product area. Capable of owning complex or highly ambiguous features. Has a broader understanding of all functionality owned by their scrum teams.

• Assists in on-boarding stakeholders (Development teams, Product teams, Q3) in quality and automation focus. Aware of industry standard techniques used to ensure high quality software, such as testing tools, development methodologies and engineering practices.

• Advises scrum team members on quality concerns and supports them in improving design and development practices.

• Influences SFDC quality tools and processes by providing feedback and suggestions for improvements.

• Has developed deeper and broader knowledge of the platform and applications through pairs testing, testing parties, scrum team work, and ongoing training.

• Has a solid understanding of the areas their scrum teams own and knows "what they don't know" about the application and seeks out the necessary understanding to ensure thorough test coverage.

• Has an expert-level knowledge of many areas of that product. Is the "go-to" person for the areas that their scrum team owns. Should be able to understand and assess risk for cross-functional impact based on developed understanding of the significant portions of the application.

• Seeks feedback for detailed impact where needed. Exhibits this understanding in their thorough test planning and test plan reviews.

• Identifies feature areas that need additional/enhanced testing and organizes test reviews to resolve issues. Uses deep and broad understanding of the application to ensure thorough and rigorous testing of the E2E feature integration testing.

• Vocal participation in design reviews, technical specification reviews, and test plan reviews with an eye for dependencies and corner cases and the ability to influence and contribute significantly to feature design.

• Will keep informed of issues / risks impacting the feature deliverables, seeking assistance when needed.

• Able to mentor scrum teams, Q3 teams in good test case design practices

• Works with the scrum teams closely every sprint. Advocates for practices that contribute to high quality including iterative development, test driven development, implementing constructive feedback from sprint retrospectives, maintaining excellent automation coverage, etc.

• Carefully monitors the accuracy and quality of work methods and outputs. Is committed to excellence. Seeks out and applies best practices. Probes and looks past symptoms to determine the underlying causes of problems and issues. Addresses problems with accuracy, speed and thoroughness.

• Organizes work that requires coordination with others. Encourages others to look at problems and processes in new ways. Identifies opportunities to increase efficiency, simplicity, and revenue. Approaches problems with curiosity and open-mindedness. Generates innovative ideas and solutions to problems.

• May assist MTS and AMTS team members in planning and organizing work.

• Strives to understand the technical implementation of their feature. Understands integration, security issues that affect their feature areas.

• Adopt the use of github or version controls tools.

• Contributes tests to Ftests, Selenium, ProdTest for their feature area. Knows Ftest utilities available to them and uses them effectively. Understands coding practices.

Requirements:

• 7+ years of professional software development engineer in test (SDET) experience required​

• A related technical degree required

• Proven programming experience in Java and Javascript

• Webdriver / Selenium, HP Quicktest, JavaScript experience

• Experience with developer tools like git, Maven and Eclipse IDE, as well as, Webdriver / Selenium, HP Quicktest

• Extensive knowledge in UAT testing

• Experience in writing test plan, test cases and bug tracking

• Proficient in writing functional automation (UI/API)

• Familiar with industry quality & usability practices

• Self-motivator, who can work independently, able to learn quickly, meets deadlines and demonstrates problem-solving skills.

• Optimally communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts

• Experience with agile development methodology

• Solid understanding of relational databases and SQL

• Excellent communications skills, both written and verbal

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.