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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a visionary
Principal Architect – Enterprise AI

Transformation to lead our most strategic architecture engagements with our marquee customers at the intersection of AI, enterprise platforms, and digital transformation. In this role, you will partner directly with CIOs, CTOs, and Chief Architects at the National, State and Local main Public Sector Organizations to help them reimagine their operations through AI-powered innovation on the Salesforce Platform.

You will drive the architectural vision for how the Salesforce suite is implemented at the most demanding enterprise scale. This is a high-trust, high-impact role shaping the future of how AI transforms Citizen experience, productivity, and decision-making for Latam Public Sector Organizations.
You will also help build a community of enterprise architects, creating alignment across customers, partners, and Salesforce teams around modern architectural patterns and responsible AI adoption.

Key Responsibilities:

Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Public Sector Organizations, helping shape their enterprise transformation through AI and the Salesforce platform.

Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.

Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.

Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.

Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.

Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on the needs of real-world Public Sector Organizations.

Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.

What We're Looking For:

5+ years of experience in enterprise architecture, platform strategy, or technical advisory roles, with significant focus on cloud transformation and AI integration.

Desirable deep expertise in Salesforce architecture, including Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.

Track record of executive engagement and influence with C-level leadership at Public Sector Organizations.

Hands-on knowledge of AI/ML technologies, including predictive modeling, LLMs, automation, and ethical AI practices in enterprise settings.

Strong understanding of data governance, integration patterns, and multi-org / hybrid cloud architectures.

Passion for community-building—mentoring architects, hosting forums, and codifying best practices.

Exceptional communication skills and executive presence; able to lead architectural conversations at both strategic and technical levels.

Preferred Qualifications:

Experience in a consulting, advisory, or CTO/CIO-facing role at a system integrator, platform vendor, or enterprise IT team.

Familiarity with enterprise architecture frameworks (e.g., TOGAF, SAFe) and Salesforce Architect certifications.

Thought leadership or speaking experience at industry events or Salesforce forums (Dreamforce, World Tour, CTA Summit).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.