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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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Data Foundation Consumption Value Manager
Location: Mexico City, Mexico
Hybrid

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About the Role
We are seeking an experienced Data Foundation Consumption Value Manager to join our team in Mexico City. In this strategic role, you will be responsible for driving adoption, optimization, and value realization of Salesforce's consumption-based products, with a primary focus on Data Cloud and related data foundation solutions. You will serve as a trusted advisor to enterprise customers, helping them maximize their investment and achieve measurable business outcomes.
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Key Responsibilities

• Customer Value ManagementLead strategic conversations with C-level executives and key stakeholders about consumption value and ROI

• Develop and execute consumption optimization strategies aligned with customer business objectives

• Identify opportunities to increase product adoption, usage, and value realization

• Conduct regular business reviews to track consumption metrics and demonstrate value delivered

• Consumption Analytics & InsightsMonitor and analyze consumption patterns, utilization trends, and customer health metrics

• Identify consumption risks and proactively develop mitigation strategies

• Generate insights and recommendations to optimize customer spend and maximize value

• Create executive-level reports and dashboards showcasing consumption trends and business impact

• Cross-functional CollaborationPartner closely with Account Executives, Customer Success Managers, and Solution Engineers to align on customer strategy

• Collaborate with Product and Engineering teams to provide customer feedback and influence product roadmap

• Work with Finance and Operations teams to ensure accurate consumption forecasting and billing

• Enable internal teams on consumption models, pricing, and value drivers

• Customer Education & EnablementEducate customers on consumption best practices, optimization techniques, and cost management strategies

• Facilitate customer understanding of consumption metrics, billing, and license management

• Develop and deliver enablement materials, workshops, and training sessions

• Serve as a subject matter expert on Data Cloud and consumption-based products

• Strategic GrowthIdentify expansion opportunities based on consumption analysis and customer needs

• Support renewal conversations with data-driven value narratives

• Drive product adoption initiatives that lead to increased consumption and customer success

• Contribute to customer retention and growth objectives

• Experience 5-7+ years of experience in customer-facing roles within enterprise software or SaaS companies

• Proven track record managing enterprise accounts and driving customer success

• Experience with consumption-based or usage-based business models

• Demonstrated success in value realization, customer adoption, or similar roles

• Technical SkillsStrong understanding of Salesforce platform and ecosystem

• Knowledge of Data Cloud, analytics products, or data management solutions

• Proficiency in data analysis, metrics interpretation, and business intelligence tools

• Familiarity with consumption pricing models and revenue operations

• Business AcumenStrategic thinking and ability to align technology solutions with business outcomes

• Strong analytical skills with ability to translate data into actionable insights

• Financial acumen and understanding of ROI, TCO, and value measurement

• Experience with executive-level communication and stakeholder management

• Language & LocationFluent in English and Spanish (written and verbal)

• Based in or willing to relocate to Mexico City, Mexico

• Ability to travel up to 25% for customer meetings and internal events

• Previous experience as a Customer Success Manager, Account Executive, or Solutions Engineer at Salesforce or similar companies

• Hands-on experience with Data Cloud, MuleSoft, Tableau, or other Salesforce consumption products

• Experience in the LATAM market and understanding of regional business dynamics

• Salesforce certifications (Admin, Consultant, or product-specific)

• Background in data architecture, integration, or analytics

• Experience managing high-value enterprise accounts ($1M+ ARR)

• Customer Obsession: Deep commitment to customer success and value delivery

• Data-Driven Decision Making: Comfort with analytics and metrics-based approaches

• Strategic Communication: Ability to influence and present to executive audiences

• Collaboration: Strong cross-functional partnership and teamwork skills

• Adaptability: Thrives in fast-paced, evolving environments

• Problem Solving: Creative and analytical approach to complex challenges

• Business Orientation: Focus on outcomes, growth, and measurable impact

• Opportunity to work with cutting-edge data and AI technologies

• Collaborative and innovative team environment

• Career growth and development opportunities

• Competitive compensation and benefits package

• Impact on enterprise customers' digital transformation journeys

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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