Transformation & Strategic Programs EMEA SMB

Salesforce

Salesforce

Dublin, Ireland
Posted on Feb 24, 2026

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're seeking a strategic and results-driven leader to partner with the EVP, EMEA SMB and their leadership team. This role will serve as a trusted advisor and operational leader, driving transformational initiatives across the organization and ensuring seamless execution of strategic priorities. You'll work closely with the Global SMB leadership team and the Transformation Office to align regional execution with global strategy and drive change at scale.

Key Responsibilities

  • Strategic Leadership & Transformation

  • Partner with the EVP and leadership team to define, prioritize, and execute strategic initiatives across EMEA SMB

  • Drive transformational change across multiple functions with competing priorities, building alignment and momentum

  • Identify operational inefficiencies and design solutions that scale across the organization

  • Serve as a thought partner on critical business decisions and organizational priorities


Cross-Functional Program Management

  • Lead and manage complex, high-impact projects from conception through delivery

  • Coordinate across sales, strategy, employee success, operations, enablement, finance, and other key stakeholders to drive outcomes

  • Establish clear governance structures, timelines, and accountability measures for strategic initiatives

  • Anticipate and remove obstacles that could impede progress


Communications & Stakeholder Management

  • Prepare executive briefings, presentations, and strategic documents for internal and external stakeholders

  • Facilitate leadership meetings, QBRs, and planning sessions

  • Ensure consistent messaging and alignment across the organization


Operational Excellence

  • Streamline processes and decision-making frameworks to improve efficiency

  • Support budget planning, resource allocation, and organizational design

  • Act as a proxy for the EVP when needed, representing priorities and driving decisions forward

Required Skills & Experience

  • 6+ years of progressive experience in strategy, operations, consulting, or related fields

  • Proven track record of driving transformational change in complex, matrixed organizations

  • Exceptional project management skills with ability to manage multiple high-priority initiatives simultaneously

  • Outstanding communication skills—both written and verbal—with ability to influence at all levels

  • Strong business acumen with experience in sales or go-to-market functions preferred

  • Ability to navigate ambiguity, balance competing priorities, and drive consensus across diverse stakeholders

  • Experience working in EMEA region and understanding of SMB market dynamics a plus

  • Self-starter with high intellectual curiosity, emotional intelligence, and executive presence


Key Competencies

  • Strategic thinking: Ability to see the big picture while managing tactical details

  • Change leadership: Proven ability to drive adoption and overcome resistance

  • Stakeholder management: Skilled at building relationships and influencing without authority

  • Problem-solving: Creative and analytical approach to complex challenges

  • Adaptability: Thrives in fast-paced, evolving environments

  • Discretion: Handles sensitive information with confidentiality and judgment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.