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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Job Title: Software Engineering MTS

Overview of the Role & Organization:

As a Member of Technical Staff (MTS) on our Sales Transformation team, you'll be a key technical contributor responsible for designing, building, and maintaining mission-critical applications that power our business operations. This is a hands-on engineering role where you'll write code daily, solve complex technical challenges, and take ownership of features from initial design through production deployment. You'll work in a collaborative, agile environment alongside product managers, designers, and fellow engineers to deliver solutions that directly impact how our organization operates and serves our customers.

You'll be joining the DET Salesforce on Salesforce Technology team, a strategic pillar within Salesforce's Digital Enterprise Technology organization. As part of Salesforce's "Customer Zero" initiative, our team develops and deploys enterprise-scale solutions that power the company's global sales operations, customer success processes, and revenue operations while serving as the primary validation ground for emerging Salesforce technologies. This role offers the unique opportunity to build cutting-edge solutions using Agentforce, AI agents, and next-generation platform capabilities while directly impacting thousands of internal users and influencing product development across Sales & Partner Operations, Customer Success, Revenue Operations, and major M&A integrations. You'll be at the forefront of Salesforce's internal digital transformation, working on high-visibility initiatives that demonstrate the full potential of the Salesforce platform to both internal stakeholders and the broader customer ecosystem.

Your Impact:

As a Member of Technical Staff, you'll play a critical role in building and maintaining the Salesforce platform that powers our business operations and customer experiences. The applications and integrations you develop will streamline workflows, automate manual processes, and enable teams across the organization to work more efficiently at scale. Your work will directly impact how thousands of users interact with our systems daily and how our customers experience our services. By implementing cutting-edge capabilities like Agentforce and AI-powered features, you'll help drive innovation while ensuring platform reliability and performance. Beyond writing code, you'll influence technical architecture decisions, elevate team capabilities through code reviews and mentorship, and establish best practices that create a foundation for sustainable growth. This role offers the opportunity to make tangible business impact while growing your expertise in enterprise Salesforce development and emerging AI technologies.

Responsibilities:
* Design and develop scalable applications on the Salesforce platform that solve complex business problems and deliver exceptional user experiences
* Create robust integrations between Salesforce and 3rd party applications using REST/SOAP APIs, middleware, and modern integration patterns
* Lead features from concept through production—including technical design, development, testing, deployment, and monitoring
* Write clean, maintainable code following best practices; manage source code with version control; and comply with deployment standards and governance
* Develop comprehensive unit and functional test cases; maintain high code coverage standards; perform integration and smoke testing before deployment
* Assess the impact of new requirements across the Salesforce org and all upstream/downstream applications, systems, and processes
* Partner with Product Management, and cross-functional teams to evaluate, scope, and deliver new development requests
* Deep dive into existing applications to troubleshoot production issues; identify and implement performance optimizations
* Participate in peer code reviews and share knowledge with team members
* Keep up with Salesforce releases, emerging technologies like Agentforce, and recommend platform improvements

Required Qualifications:

* 3+ years of experience in Information Technology and Software Engineering with a proven track record of delivering production-grade applications
* 3+ years of hands-on experience programming in Force.com, Apex Code, Lightning (Aura & LWC), and Visualforce Pages
* 2+ years of experience with Lightning Web Components, JavaScript, HTML, and CSS
* 2+ years of experience with Java for API development and integration work
* Strong understanding of object-oriented programming principles, design patterns, and software architecture
* Experience with automated testing including unit and functional testing using Java, JUnit, Selenium, or similar frameworks
* Deep knowledge of test-driven development (TDD) and maintaining code coverage standards
* Expert-level understanding of Salesforce SOQL, SOSL, DML operations, and governor limits
* Comprehensive knowledge of Salesforce Sales Cloud, Service Cloud, and Force.com platform capabilities
* Experience with REST/SOAP APIs, web services, and integration patterns (event-driven, batch, real-time)
* Proficiency with development tools: Git or other source control systems; Eclipse, IntelliJ, VS Code, or similar IDEs
* Knowledge of CI/CD pipelines and DevOps practices (Jenkins, GitHub Actions, GitLab CI, or similar tools)
* Experience with Scrum, Kanban, or other Agile development methodologies
* Strong analytical and problem-solving skills with attention to detail
* Excellent written and verbal communication skills
* Team player with the ability to work effectively and efficiently in a collaborative environment

Preferred Qualifications:

* Experience with Salesforce DX, scratch orgs, and CLI tools
* Experience with managed packages, unlocked packages, or AppExchange development
* Experience building or implementing Agentforce agents and actions
* Knowledge of Prompt Builder and prompt engineering best practices

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.