Senior Manager, Ireland Communications
Salesforce
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Job Category
Marketing & CommunicationsJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We’re looking for a Senior Manager to join the Salesforce communications team, based in Dublin, to lead Ireland Communications.
The role will partner with senior leaders, including the Ireland Country Leader, to bring a vibrant global culture to life, would relish the challenge of leading communications for thousands of employees in our Dublin Hub, and drive forward our AI narrative in external media.
This role will support both external media and employee communications, reporting into the Head of Communications for Salesforce in the UK and Ireland.
To start, the role will focus on four areas:
Leading Employee Comms in Ireland including direct support to our Ireland Country Leader and Site Council Supporting a broader set of EMEA and Global Employee Communications Supporting on External Communications in close partnership with PR, Marketing, and other key collaborators
Key responsibilities will include:
- Plan, develop, and deliver a comprehensive Ireland Communications strategy - providing regular updates to employees to ensure they feel connected to Salesforce and our vision.
- Be the Trusted advisor to the Ireland Country Leader and Site Council, providing guidance to and serving on the Site Council, and being a leading voice in Ireland and across EMEA.
- Coordinate local communications in EMEA while connecting the dots between people and programs to ensure our communications are timely, accurate, and impactful.
- Drive innovation in our communications and processes.
- Lead innovative and creative projects/campaigns for important events, employee programs, and large initiatives at a regional level.
- Use a data-driven approach to ensure communication plans take into account employee concerns, reflect evolving business requirements, and track program results to help us continually improve.
- Drive employee engagement and foster our brilliant culture in the Dublin Hub.
- Drive positive external press awareness, engagement and articles of Salesforce’s AI vision and product, Agentforce.
What we’re looking for in a successful candidate:
- 10+ years of experience in employee communications or a related field; Experience in a high-tech or other fast-paced environments a plus.
- A brilliant communicator and highly creative writer experienced in crafting compelling messaging and narratives; can generate and land "breakout" ideas.
- Outstanding presentation and executive engagement skills.
- Proven track record developing and delivering creative internal communications plans.
- Ability to quickly grasp many types of information and create clear communications.
- A strategic problem solver with proven ability to work cross-functionally and influence without direct authority.
- Excellent project management skills with the ability to manage multiple projects and re-prioritize in real-time.
- High degree of accuracy and attention to detail.
- Described by collaborators as predisposed to action, great partner, resilient, willing teammate, and cool under pressure.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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