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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sales Cloud is the #1 AI CRM platform worldwide, empowering sales teams and driving revenue growth for over 100,000 customers across every industry, region, and segment. We are proud of our outstanding track record, having been recognized as a leader in the Gartner Magic Quadrant for 19 consecutive years.

We are looking for an innovative and results-driven Product Manager to reimagine how sales managers and leaders get actionable insights about their business. We are delivering next-generation analytics and coaching tools that leverage the power of AI to transform raw data into actionable leadership strategies. Your goal is to eliminate the "data hunt" for sales leaders, providing them with a clear, unified view of team performance and pipeline health to drive predictable revenue growth. You will be at the forefront of our transformation, both driving the data strategy and creating a delightful, robust user experience.

Role Overview

Do you enjoy diving deep into how leaders make decisions? Are you great at synthesizing complex datasets into intuitive visualizations? Are you passionate about building tools that help managers become better coaches?

We are looking for an execution-minded product owner with the ability to shape and deliver on an ambitious vision for Sales Leadership Intelligence. In this role, you will work directly with the product development team to create the best possible experience for sales managers and executives to consume analytics. You will become an expert on how leaders track the sales lifecycle—from lead conversion to deal closure—and define the vision for how AI will proactively identify risks and opportunities within the sales pipeline.

Responsibilities

• Demonstrate extreme ownership: Be the subject matter expert for your product area and conversant on related products. Seek out areas of collaboration with other product teams within and outside of Sales Cloud. Evangelize and spread best practices for your product domain to our sales organization, customers, and partners.

• Represent the customer: Be a strong voice and champion for customer needs. Build impactful, personal customer relationships. Bring the customer's voice into the product development process, from research and requirements to product launch.

• Drive entire feature delivery lifecycle: Research customer/user needs; write feature specs and user stories; partner with User Experience to design and prototype; work with engineering to develop, test, and deliver a marketable product on time; collaborate with Product Marketing & customer-facing roles to drive market awareness, customer acquisition, and user adoption.

• Manage the roadmap: Maintain a clear roadmap that aligns with the broader team’s vision. Ensure your team and stakeholders understand the “why” and “how” of what’s being developed. Constantly re-evaluate the roadmap against market trends, business needs, and customer impact, and make tough tradeoffs as needed.

• Communicate clearly and efficiently: Ensure the team understands and agrees upon the criteria for success, including minimum viable product requirements, deadlines, and metrics. Ensure customer-facing UI text, documentation, and other materials are clear and accurate. Communicate progress and risks in a timely fashion. Champion the team’s accomplishments.

Qualifications

• Over all 10+ years of of which 6-7 years of solid product management experience, on products with significant scope and complexity

• Experience taking one or more products through the full product cycle, from proposal to launch

• Top-notch communication skills across a variety of mediums (written, visual, oral)

• Significant experience engaging with users & customers, e.g. performing user research, troubleshooting issues, presenting roadmaps, channeling customer requirements

• Comfort juggling multiple competing priorities in a fast-paced environment

• Demonstrated ability to “get things done” while keeping everyone informed and on the same page

Desired Skills and Experience

• Experience building Enterprise SaaS products

• Deep familiarity with CRM systems, sales technology, or related systems

• A collaborative spirit and desire to build strong relationships with your teammates

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.