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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

***Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

MissionForce is seeking an exceptional Q4 Engineering lead to lead Performance engineering for our mission-critical platform, overseeing both MissionForce proprietary applications and Salesforce Public Sector Solutions on the Government Cloud platform. This role serves the US Department of Defense, US Federal Government agencies, and Intelligence Community, demanding a strong quality leader who will provide technology leadership and drive engineering excellence across our government-focused SaaS applications.

You will lead performance and scale practices across teams that deliver transformative solutions across Salesforce Government Cloud Plus, Government Cloud Plus - Defense, and current/future Top Secret authorized environments. This position requires deep understanding of the Salesforce platform ecosystem and government-specific applications including Benefit Management, License & Permit Management, Grantmaking, Emergency Response Management, and Inspections, while ensuring organizational compliance with FedRAMP High, DoD Impact Level 4/6, and other critical frameworks.

As the performance and scale lead, you are crucial in driving performance and scalability efforts by influencing the design and architecture of MissionForce’s ground-breaking new product.

If you like solving complicated and large-scale challenges for a distributed multi-tenant architecture on the cloud, we would love to hear from you.

Job Responsibilities

• Hands-on architect who will lead by example

• Articulate and vet technical project scope, size, impact, risks, and feasibility.

• Model traffic patterns for Revenue cloud features in terms of customer expectations by collaborating with product owners and development leads

• Propose highly scalable design and architecture for features

• Proactively identify scale bottlenecks and propose solutions with proof of concepts

• Be a multiplier by leading a team of performance engineers to improve the scalability of the features delivered

• Influence engineering leaders across the company to ensure all features we provide meet our long-term scale expectations

• Deliver innovative solutions to improve performance assessment lifecycle in both production and lab

• Measure and demonstrate performance gains scientifically with proof of concepts

• Evangelize performance best practices through technical presentations at key forums for influencing broader salesforce products.

• Author portfolio and program-level documents for Performance and scale that influence broader salesforce organization.

• Drive long-term optimization strategies with impact across multiple projects.

• Work across disciplines, brainstorm big ideas, build new methodologies, lead multiple initiatives, drive a concept into a prototype, and ultimately guide the transition into a high-volume consumer product.

• Engage and work towards innovations with your peers and broader team

• Assess the feasibility of technical feature proposals and ensure that projects are cohesive with well-founded, long-term visions

• Use engagement opportunities to drive improvements in the internal performance engineering process

• Demonstrate a consistent track record of working with Engineering leaders to complete projects that are impactful to our internal and external customers and responsible for fulfilling senior leadership yearly objectives.

Required Skills

• 15+ years of relevant industry experience with emphasis on performance and scale

• Focus your efforts on vetting the solutions instead of prescribing them

• Proven development skills in large-scale distributed architecture

• Strong programming skills in Java, JavaScript, or other OO language

• Experience in working with highly available products (24/7)

• Experience in performance benchmarks, developing models, proof of concepts for optimizations

• Root cause analysis of performance bottlenecks in lab and production

• Bachelor’s/Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering, or a related technical discipline or equivalent experience

• Coach and mentor the Lead and Principle Engineers you work with, emphasizing defining and solving non-functional requirements.

• Work with other Architects in undertaking performance analysis, modeling, and projections. Produce detailed documents and models matching the proposed implementation and perform detailed tradeoff analyses for executive review and product roadmap decisions.

• Understand the tradeoffs between general purpose and custom mechanisms, be able to model data-flows, and create detailed cost/benefit analysis.

Desired Skills

• Knowledge of database fundamentals: SQL, schema, internals (Oracle, TKProf, AWR (Automated Workload Repository), ASH (Active Session History)

• Experience with performance profiling on distributed solutions

• Experience with Java samplers or profilers like VisualVM, Dynatrace, Yourkit, or similar tools

• Experience in using UI profilers and deep knowledge of Chrome developer tools

• Experience with observability and monitoring solutions

• Experience evaluating and interpreting large volumes of production data using Splunk

• Experience in HBase, Hadoop

• Experience with caching systems like Redis

• Experience in building new methodologies and driving multiple high-impact initiatives that influence high-volume consumer products

• Agile/ Scrum methodology experience

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.