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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce’s Microservices Platform team is seeking a Senior Manager/Director to lead the network engineering efforts. You will be leading the team responsible for designing, building, and maintaining innovative ingress services and solutions that support the needs of our internal and external customers. The team may work on any aspect of public cloud ingress technologies, including Micro-Segmentation, Zero-Trust, mTLS, monitoring, and automation.

ABOUT YOU:

• Are interested in growing, automating, and developing cutting edge Microservices Platform cloud architecture, software, and tools; you thrive on building services to meet customer’s needs and clearly understand how security is done properly is a massive business enabler

• Excellent technical skills, combined with excellent people management skills

• A keen reader of people, culture; build the relationships to make things happen

• Highly functional in a dynamic, challenging environment

• Able to balance the needs of delivery with an agile mindset
  

RESPONSIBILITIES:

• Hiring and retaining the best talent around, growing your team and the people on it, and helping guide the technical direction.

• Lead the team developing distributed systems to deliver service mesh controls at the network level in Salesforce’s public and private clouds. Such solutions cover but are not limited to network policy management, DDoS and network protection for bare metal servers, containers, and VMs

• Lead research and implementation of new ingress/service mesh solutions and platforms for intra- and cross-datacenter network flows

• Advance and operate these security platforms in a full DevOps model

• Operate in an Agile development environment, including participating in daily scrums

• Support the team’s engineering excellence by performing code reviews and help setting the best software development practices

• Partners with other engineering teams and executives to develop short- and long-term security, product, and service strategies.

• Collaborate with other teams to solve security problems with minimal disruption to other business functions.

REQUIRED SKILLS:

• Industry experience. 10+ years, including:

  • 5+ years experience in SaaS, PaaS or IaaS software development

  • 5+ years experience in a high-availability 24/7 environment

  • 5+ years of experience in public cloud environments (e.g., AWS, GCP, Azure, etc.)

  • 2+ years of experience with Service Mesh, Istio, Envoy development and deployment

• Management experience. 3+ years of direct people management experience, with at least 5 direct reports.

• Service Mesh specific technologies:

  • Kubernetes

  • Envoy

  • Istio

  • OSI model and debugging network traffic

  • Networking protocols (TCP/UDP, BGP, DNS, DHCP)

• Platform development. Proven track of developing and delivering large-scale PaaS or IaaS systems, especially for public cloud providers (e.g., AWS, Azure, GCP)

• Programming. Proficiency in object-oriented and multi-threaded programming in at least one of the following languages: Golang, Java, C++, Python

• Full-software ownership from idea to running in production: design, code, writing unit tests, performing integration tests, deploying to production, supporting the system in the production environments

• Operating systems. Development and software management on Linux systems (e.g., CentOS, RHEL)

• Security. Strong knowledge in security fundamentals: secure transport (e.g., SSL, TLS), identity management (e.g., certificates, PKI)

• DevOps mindset and strong ownership over-owned code (test, monitor, deploy, maintain)

• Communication. Excellent oral and written communication skills

• Team. Ability to value team success beyond personal contributions

• Experience designing and operating network security technologies within public cloud environments.

• Strong distributed systems and architecture knowledge.

• Understanding of risks that can manifest in large-scale complex systems.

• Education. M.S in Computer Science/Engineering or B.S. in same disciplines with equivalent years of experience
  

DESIRED SKILLS

• Prior understanding of Agile/Scrum methodologies

• Terraform, Helm Chart experience
  

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600.

For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.