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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a talented engineer to join the Trailhead Engineering team. Trailhead is the fun way to learn Salesforce and the next-generation learning platform to empower our customers, partners, and employees. Explore our app and site trailhead.salesforce.com, maybe even snag a few badges (we'd recommend the Salesforce Platform Basics module).

The Salesforce Trailhead team is responsible for the innovation of the Salesforce digital experience globally, leveraging best-in-class technology and systems—including Salesforce’s platform. Salesforce continues to grow rapidly, and our digital experience ensures that visitors, prospects, customers, and trailblazers can connect with Salesforce content and capability in a seamless and engaging manner.

Ready to bring your engineering expertise from complex enterprise environments to Salesforce? Do you place a high value on being part of a company that emphasizes equality, diversity, innovation, and doing the right thing for ourselves, our community, and our customers? The Trailhead team is looking for an enthusiastic, experienced Software Engineer with passion for writing great, simple, clean, efficient code.

Your Impact

• Provide innovative solutions for the community collaboration/forum products to deliver Trailblazer success and empowering global in-person and digital experiences through trusted community conversations.

• Participate as key member in defining architecture and design considerations for re-use, code management, compliance to non-functional requirements (security, performance, scalability, accessibility, i18n etc), etc.

• Skill up our development process and suggest improvements.

• Operate effectively in the hybrid engineering model where engineers are expected to be able to design and execute the necessary work to ensure quality in their code as well as other engineers'.

• Work closely with a team of engineers, product managers, user experience experts to build new features our Trailblazers will love, adopt and use while keeping our trusted platform stable and scalable.

• Mentor the team by being on the forefront of software development/technology trends and coding/testing standards.

• Present your designs to internal/external groups and review designs of others .

• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics.

Required Skills/Experience:

• 6+ years of experience with object oriented programming, specifically Ruby

• Experience building Microservices

• You know what good, well-factored, code looks like. You understand the trade-offs of various approaches to solving a problem and can verbalize and discuss those decisions.

• Understanding of basic triggers/Apex code knowledge (Salesforce development)

• Experience with relational datastores (PostgreSQL, MySQL) and an understanding of relational database design theory

• Ability to identify / resolve system bottlenecks

• Good in CS fundamentals - data structures, algorithm design, problem solving and complexity analysis

• Familiarity working in a Continuous Deployment pipeline

• Clarity of thought and strong communication skills to effectively pitch solutions

Preferred Requirements:

• Experience in Salesforce Administration (Certification)

• Experience in Salesforce Technology

• Experience implementing Salesforce Experience cloud sites

• Professional experience building scalable web applications using Ruby, Rails or Express web frameworks.

• Experience deploying and managing applications on Heroku

• You have a good eye for quality and practical knowledge of TDD & BDD

• Experience with CI tools like Jenkins

• Terraform experience for deployment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.