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About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Fixed Term & Temporary

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description: We are looking for a strategic data science intern from STEM majors at top universities with experience on the latest machine learning and AI development to help evolve our data-driven solutions. As a strategic data science intern, you will participate in the design, development, and production of advanced AI solutions. You will collaborate with colleagues from diverse technical background and learn the essentials of solving complex business challenges of our Customer Success organization.

Key Responsibilities:

• Collaborate with customer success, product, engineering, and sales teams to support the definition of KPIs and analytical approaches that address key business questions
• Assist in the design and development of machine learning models (e.g., classification, regression, NLP, or recommendation systems) under the guidance of senior data scientists
• Participate in the exploration of techniques for identifying at-risk customers, predicting churn, and evaluating the impact of product features and offerings
• Contribute to the development of recommendation engines and support research into collaborative filtering, content-based, and hybrid approaches
• Support data preprocessing, cleaning, and feature engineering tasks to prepare datasets for modeling and analysis
• Assist in monitoring model performance and analyzing key metrics such as accuracy, drift, and latency, as well as participate in A/B testing initiatives
• Work with the data science team in other orgs to translate business problems into data-driven solutions that align with organizational goals
• Present findings, visualizations, and insights to team members and stakeholders in a clear and concise manner

Role Requirements:

• Education: Currently pursuing a Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, Engineering, or a related quantitative field with strong academic track record(seniors preferred)
• Technical Proficiency: Experience with Python (or R) and ML frameworks (scikit-learn, TensorFlow, PyTorch)
• Business Acumen: Strong analytical mindset; able to translate model outputs into clear business recommendations
• Self-Starter: Thrives in ambiguous environments; able to iterate based on feedback

Preferred Qualifications:

• Experience: Hands-on internship experience in product, data science, or related entrepreneurial roles
• Communication & Influence: Excellent at distilling complex technical concepts for non-technical audiences

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $55 to $55.