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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Solution Engineer, Commerce Cloud

Team Description:
Salesforce Commerce Cloud leverages a team of Solution Engineers who are responsible for pre-sales technical assistance for the sales teams and will perform technical presentations & demonstrations of our platform. The Solution Engineer must be able to articulate technology and product positioning to both business and technical users and be able to identify all the technical and business issues to sales prospects to assure complete customer satisfaction.

Role Description:

• Understand and communicate solution messaging at both a technical and business level
• Provide industry expertise and guidance to clients
• Communicate technical solutions in a business manner
• Author and provide presentations both to executive-level and working-level client audiences
• Present standard software demonstrations
• Develop and present custom demonstrations based on prospective client requirements using javascript, HTML, CSS and XML.
• Provide solution insight paralleling the solution to client needs
• Guide prospective clients to the merits and strengths of the Salesforce Commerce Cloud solution
• Assist account executives in development of Target Account Selling strategies
• Remain current in industry and technology trends
• Document all prospective client meetings and decisions in Salesforce.
• Articulate market requests and needs to R&D and Marketing organizations in clear, concise manner
• Assist account executives in development of proposals and RFI / RFP responses
• Organize communications between teams and external vendors to develop solutions

Basic Requirements:

• B.S. of Computer Science, Software Engineering, or related degree
• Bachelor’s Degree Required
• Exceptional oral and written communications skills
• Ability to manage multiple prospects and activities concurrently
• Strong and creative problem-solving and analytical skills
• Highly motivated, persuasive, and success driven personality
• Ability to lead and work as part of team
• eCommerce experience a strong plus
• In depth knowledge of the retail industry
• Detail-oriented
• 25% Travel (pending reopening)

Preferred Requirements:

• Proven track record in giving sales-oriented presentations to executive-level audiences
• 5+ years of sales, marketing, operations, and/or consulting experience in a software company
• Successful participation in sales cycles in a pre-sales/consulting role
• 4-year degree in a related field

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $143,850 to $225,260.

For Washington-based roles, the base salary hiring range for this position is $130,830 to $204,570.

For Washington D.C based roles, the base salary hiring range for this position is $143,850 to $225,260.For California-based roles, the base salary hiring range for this position is $143,850 to $225,260.

For Illinois based roles, the base salary hiring range for this position is $130,830 to $204,750.For Minnesota based roles, the base salary hiring range for this position is $130,830 to $204,750.