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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, we’re helping organizations reimagine their operations by combining AI + Data + CRM to drive innovation, productivity, and growth. We’re looking for curious, collaborative, and customer-obsessed individuals who thrive in dynamic environments and love solving real-world problems.
As a Lead Specialist SE, you’ll serve as a trusted advisor to our most strategic customers. You’ll blend deep industry insight with technical expertise to design solutions that unlock business value and transform the way our customers connect with their customers.

What you’ll be doing

• Drive full-cycle solution engagement by partnering closely with Account Executives and cross-functional teams to solve complex, business-critical challenges.
• Lead strategic discovery sessions with key stakeholders to understand unique business needs, challenges, and priorities.
• Design and deliver compelling demos and solution concepts that connect Salesforce capabilities to tangible business outcomes.
• Serve as an industry expert, bringing thought leadership and a deep understanding of customer domains to shape solution narratives.
• Support pipeline generation activities, including marketing events, workshops, and executive briefings tailored to specific industries.
• Craft custom proposals and respond to RFPs, aligning business and technical requirements into cohesive value propositions.
• Collaborate with product, engineering, and partner teams to bring innovation to every customer conversation.
• Mentor junior SEs and contribute to the SE community, fostering a learning-oriented and inclusive culture.
• Stay ahead of the curve by participating in enablement programs, certifications, and internal innovation forums.

What makes you successful

• 5+ years of experience in solutions engineering, enterprise software consulting, or digital transformation roles, ideally in SaaS or cloud platforms.
• A natural storyteller and communicator, with strong presentation skills and the ability to translate complexity into clarity.
• Proven ability to navigate and influence multi-stakeholder enterprise buying cycles, from C-level to IT to line of business leaders.
• Passionate about problem-solving and customer success—you love puzzles, prototyping, and building solutions that stick.
• Deep interest in AI, data, automation, and how they’re reshaping industries and work.
• Strong collaboration and time management skills—you lead with empathy and thrive in a fast-paced, team-first culture.
• Bonus: Industry vertical experience (e.g., Financial Services, Retail, Manufacturing, Healthcare) and hands-on familiarity with Salesforce technologies.

Why this role matters

This role is at the heart of Slack and Salesforce’s mission to help companies grow smarter and move faster. As a Lead Specialist SE, you won’t just deliver demos—you’ll co-create transformation with customers, helping them reimagine how they work, sell, service, and innovate.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.