To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We're looking for an exceptional Senior Director of Product to strategically lead and expand Retrieval-Augmented Generation (RAG) and critical retrieval use cases across Salesforce's Data Cloud and Agentforce. This role is about pioneering how customers leverage structured and unstructured data to power intelligent agents and transformative experiences at scale.
As a senior product leader, you'll be a pivotal influencer, driving deep collaboration across engineering, UX, GTM, forward development, and key customers. Your strategic vision and execution will directly fuel significant ACV and pipeline growth.

Responsibilities:

• Strategic Product Vision & Leadership: Define and own the multi-year product vision for RAG and advanced retrieval, aligning with Salesforce's Platform, AI, and Data Cloud initiatives. Drive innovation from concept to market leadership.

• Portfolio Ownership & Execution: Lead the end-to-end product lifecycle for an expanding portfolio of RAG and retrieval features, from market analysis and requirements to successful adoption at scale.

• Cross-Organizational Influence: Orchestrate complex cross-functional planning and execution, partnering deeply with engineering, UX, data science, and other product teams globally.

• Customer & Market Dominance: Act as a thought leader in the RAG and retrieval space. Translate customer needs and competitive insights into a compelling roadmap. Cultivate deep C-level customer relationships.

• Go-to-Market Strategy & Evangelism: Develop and execute comprehensive GTM strategies. Champion RAG and retrieval capabilities internally and externally, participating in industry events and advisory boards.

Qualifications:

• 8+ years of progressive product management experience, with a track record of defining, delivering, and scaling highly successful enterprise software products.

• Deep domain expertise in search, information retrieval, NLP, and especially RAG technologies.

• Proven ability to define and execute complex multi-year product roadmaps, translating cutting-edge technical concepts into impactful solutions.

• Exceptional communication and presentation skills, capable of influencing senior executives and diverse global audiences.

• Strong analytical acumen and a data-driven approach to strategic decision-making.

Desired Skills & Experience:

• Extensive experience with SaaS enterprise product management, particularly in data platforms or AI/ML products.

• Familiarity with the Salesforce Platform, Data Cloud, or CRM products.

• Experience leading and collaborating with global, matrixed teams, and engaging with senior-level customer stakeholders.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.