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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

SE Senior Manager Solution Engineering / Pre-Sales

• As a Manager, Solution Engineering you will work closely with the Sales Leaders and the Sales team to drive growth, and take a strategic view to get us to the next stage of our journey.

• The successful candidate will be a key member of the Solution Engineering Leadership Team. You will have a breadth and depth of experience managing teams, to drive transformational change and build engagement at CXO level.

• You will have exceptional leadership, communication, strategic, analytical, and consulting skills. Additionally, you will have a track record of success in the following areas:

  • Internal and external stakeholder management.

  • C level relationships and the ability to translate these into revenue.

  • Transformational thinker and leader taking the business to the next level through disruptive thinking and innovation.

  • People and organisational leadership.

Responsibilities:

• Experience managing a deeply skilled, diverse Solution Engineering team to capture share in a rapidly evolving market.

• Manage and grow the Solution engineering team ensuring we continue to hire and retain top talent in the market.

• Experience driving and scaling success in large, complex selling organizations.

• Partner with Sales leadership to support commercial deals, as well as sign new logos.

• Focus on innovation- ensure the team is constantly innovating in their approach to solution selling.

• Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer.

• Drive deep Customer Engagement through influencing the customers broader IT strategy.

• Work closely with the Sales organization to develop and execute growth plans to drive our strategic vision.

• Hire world class talent and manage performance to ensure career growth opportunities and effective succession planning.

• Embody Salesforce values and provide exemplary leadership.

Experience/Skills Required:

• 5+ years in leadership roles, especially in Solution Engineering / Pre-Sales.

• Strong understanding of business processes and their implementation into enterprise applications

• Knowledge of industry-specific use cases, data architectures, and integration patterns.

• Gifted storyteller able to engage diverse audiences up to C-level executive.

• Persuasive verbal, written, presentation and interpersonal communication skills that influence change in large organizations.Passion for technology and innovation, and a proven “forward thinker”.

• Ability to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team.

• Strong understanding of Cloud Computing and the business benefit.

• Ability to quickly grasp and distinctly explain technological and business concepts.

• Technical expertise in any of the following technologies: Customer Relationship Management (CRM) especially in Customer Service and Field Services applications, Loyalty Management, Analytics and Real-time Personalisation and Interaction Management (RTIM).

• Existing knowledge around Salesforce Marketing Cloud, Salesforce Commerce Cloud, Salesforce Service and Field Service represent an advantage.

• Fluency in Arabic and English.

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