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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Sales Performance Management
SPM brings a location to the World’s #1 CRM, Salesforce. Formerly MapAnything, SPM has been helping Field Sales and Sales Operations Teams increase productivity and cut costs through a slew of services including route optimization, mobile workforce activation, and territory optimization and planning. In addition, we have recently acquired SPIFF, a leading Incentive Compensation Management tool into our portfolio and a Sales Programs offering to activate seller behavior that will help to round out our SPM category offering.

We are seeking a Solution Engineer (Pre-Sales) to join our SPM Solution Engineering Team. You will work closely with Sales Leaders and Account Executives across the world to drive our continued growth, and to help to build solutions that have an impact on our Customer’s business. The Solution Engineer will also act as an evangelist of SPM to various internal stakeholders to build meaningful collaboration strategies to enable a team selling environment and drive scale to continue the product’s growth.

The successful candidate will be passionate about customer success, delivering world-class customer solutions, and is not afraid to think creatively on how SPM can have an impact. They can demonstrate an understanding of industry trends and market opportunities to develop new solutions and relevant points of view, and have numerous examples of bringing new thinking; to customers, your team, and your current company. The ideal individual will be proactive, an excellent collaborator, passionate, and a proven individual and team contributor as they work with some of the biggest brands and companies in the world.

Responsibilities:

• Partner with Account Executives to understand our Customers’ unique business goals and challenges throughout the sales cycle.
• Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM
• Be an SME, both internally and externally, by establishing technical credibility and professional rapport with client account collaborators through product demonstrations and technical discovery calls
• Be an innovator who can build new solutions using out-of-the-box thinking to enable client's business initiatives to be realized
• Implement enablement activities (Webinars, Best Practices, Knowledge Share, etc.) for both our Customers and our internal peers.
• Actively enable the broader Solution Engineering team and multi-functional distribution to team to more optimally position the value of the SPM solution within the Salesforce portfolio
• Become a guide in all SPM applications while maintaining a very high proficiency in the Salesforce platform
• Routinely engage with sales and product development teams to provide product and client feedback and find opportunities to further improve our products, sales/implementation processes, and overall customer experience
• Partner with Account Executives to identify and use Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals

Requirements/Qualifications

• Prior experience using Salesforce as a power user or admin
• Salesforce Certifications a plus - current Administrator, Architect
• Previous experience working with enterprise-level clients in a Pre-Sales or Solution Engineering capacity
• Excellent speaking and presentation skills and experience both in-person and over the web
• Superb writing skills and experience with both internal and external communications
• Strong time management skills, allowing for multiple projects and sales cycles to run in parallel
• Creative approach and the ability to think “outside of the box” with a desire to develop solutions for enterprise-level customers
• Business insight with experience transforming processes to attain the business goals of our customers
• Proficient German and English language skills

Accommodations

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We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.