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Job Category

Real Estate & Facility Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Overview
At Salesforce, our unique office design is a powerful expression of who we are and what we care about. We want to make an impact on every person who enters our spaces by crafting and maintaining an inspiring environment. We dream up and build offices that create a sense of belonging. Together our team challenges the status quo to reimagine everyday experiences in Salesforce campuses and towers across the globe. Our team is seeking an experienced Global CAFM System and Space Data Analyst to join the Real Estate and Workplace Services team.

The ideal candidate will be responsible for auditing, monitoring, synthesizing, and reporting on real estate portfolio and office space data. Space data management will largely occur in the CAFM system, so hands-on experience with CAFM systems is essential. This role implements space data standards, which align with global design, real estate transactions, space strategy and data governance definitions and metrics while ensuring a high degree of real-time data integrity. Additionally, this position will be involved in gathering and synthesizing utilization and other data into relevant reports and analysis in collaboration with Workplace Innovation. This person thinks critically, communicates clearly, provides effective space management systems and process solutions and works effectively with cross-functional teams.

Responsibilities

• Own the CAFM program to ensure global space data is accurately tracked and recorded to reflect current space classification and hierarchy, seats, capacity calculations, square footage and space attributes
• Support development of target metrics, analysis through scenario planning and data modeling to test and validate theories and research efforts in collaboration with global and regional teams
• Assist with reporting on space utilization, efficiency and allocation analyses as well as scheduled and ad-hoc reports that combine space management data, attendance and workplace research findings
• Maintain continual focus on innovation and data integrity, constantly aiming to improve delivery of services, including actively obtaining feedback from team members, to make existing processes more streamlined, automated and scalable
• Coordinate integrity of floor plans across multiple systems to support real-time accuracy of space information in close partnership with Workplace Innovation, Global Design and Regional Space Planning teams
• Collaborate cross-functionally with other service lines and SME functions to ensure consistency of data across platforms and processes
• Understand capabilities and limitations of CAFM system and database concepts, handle issues and data integrations and partner with the technology team on tool upgrades and data governance
• Update CAD plans as necessary; ability to import to CAFM within established guidelines and settings

Qualifications

• Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. computer science, statistics or information systems or equivalent experience preferred; corporate real estate or similar experience accepted). Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• Minimum of 4 years of experience working with CAFM systems is required (Serraview is preferred)
• Experience in a corporate real estate environment working with workplace data and analytics is highly desired
• Good communication skills and the ability to collaborate with various teams
• Proven organizational, analytical and problem-solving skills
• Skilled in collecting, organizing, visualizing and assimilating data using data-oriented programming languages and visualization software, preferably Tableau
• Self-starter and phenomenal teammate who is adaptable, capable of leading change and able to process work quickly and accurately in a dynamic environment with shifting priorities
• Advanced skills required in MS Excel/Google Sheets, ACAD, Business Intelligence tools, Tableau preferred, as well as an advanced understanding of CAFM/IWMS for Space Management

This role is hybrid and connects onsite 3 days per week

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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