Senior Solution Engineer, Commercial Business

Salesforce

Salesforce

Metropolitan City of Milan, Italy
Posted on Jul 19, 2024

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

A successful candidate should bring technical and sales skills that establish credibility and a confident presence and assure both internal and external stakeholders, customers, and partners. Our team engages across the sales organization to develop a ground-breaking vision using Salesforce technology solutions while overcoming technical objections within sophisticated sales campaigns while also driving enablement.

Responsibilities

  • Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
  • Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
  • Build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
  • Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
  • Attain quarterly and annual objectives assigned by management
  • Respond efficiently to RFPs
  • Lead the technical side of the sales cycle
  • Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.


Required Qualifications:

  • Understanding the outstanding business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
  • Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
  • Proven oral, written, presentation and interpersonal communication and relationship skills.
  • Confirmed time management skills in a dynamic team environment.
  • Ability to work as part of a team to solve problems in multifaceted, energising environments.
  • Inquisitive, practical and passionate about technology and sharing knowledge.
  • Loves to be the first to know something and to understand why and how things happen.
  • Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
  • Good at explaining ideas and finding ways to keep people’s attention.
  • Degree or equivalent relevant experience required. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
  • Fluency in English and Italian


Preferred Qualifications:

  • Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions
  • Salesforce Product knowledge and certifications

Diversity & Inclusion:
Equality is a core tenet of how we run our business and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

*LY-I

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.