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Customer Success

Job Details

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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Strategic Advisor, MuleSoft Advisory Services in San Francisco, CA:

Job Duties: Serve as a Trusted Advisor to customer senior leadership. Drive conversations with Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. Contribute to a transformational program vision/roadmap by advising the customer and partner on their IT operating model, including API lifecycle, reuse strategies, and organizational capabilities to support strategic business objectives. Drive the creation of program level application and technical architecture documents which leverage MuleSoft best practices and effectively integrate MuleSoft into the customer’s infrastructure. Establish a working C4E operating model, driving creation and consumption of reusable assets and APIs stored in the Anypoint Exchange. Document KPIs of platform benefits, such as API reuse, and business outcomes achieved within and across different customer teams. Perform capability, architecture, and design reviews, while troubleshooting key customer implementation issues and demonstrating the ability to drive issues to successful resolution. Review and proactively correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Negotiate solutions to complex problems, contributing to broader goals and growth beyond the scope of single customer engagement. Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Information Technology, Engineering (any field), or closely related quantitative discipline, and two (2) years of experience in job offered or in any occupation in a related field, OR Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, Engineering (any field), or closely related quantitative discipline and five (5) years of progressively responsible experience in job offered or in any occupation in a related field.

A related technical degree required (Computer Science, Information Technology, Engineering (any field)).

Special Skill Requirements: (1) SOA Architecture, (2) Microservices, (3) Spring Boot, (4) Messaging systems (JMS, IBM MQ, Kafka, ActiveMQ); (5) Cloud and DevOps environments configuration; (6) Front-end technologies (React.js); (7) Java/J2EE, and (8) SQL Server, DB2, ORACLE and Teradata. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $192,900.00 - $265,200.00 per annum.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-114022. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $192,900 to $265,200.

For Colorado-based roles, the base salary hiring range for this position is $192,900 to $265,200.

For Washington-based roles, the base salary hiring range for this position is $192,900 to $265,200.

For Washington D.C based roles, the base salary hiring range for this position is $192,900 to $265,200.For California-based roles, the base salary hiring range for this position is $192,900 to $265,200.

For Hawaii-based roles, the base salary hiring range for this position is $192,900 to $265,200.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.