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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Heroku is a trusted premium platform-as-a-service (PaaS) provider used to build and run mission-critical customer applications. With a focus on trust, security, and reliability, Heroku offers an ideal destination for our customers' crucial workloads. Heroku enables customers to build integrated and scalable experiences using the languages of their choice, while offering a world-class user experience that is both easy to learn and powerful for advanced users.

Position Summary:

We are searching for the Heroku Chief Product Officer (CPO) to steer product strategy and execution, ensuring that Heroku continues to be a premier choice for Platform as a Service (PaaS), the category that was invented by Heroku. The ideal candidate will have a clear approach to product innovation, a deep understanding of market dynamics, and a strong drive to propel growth through effective product management, focusing on operational excellence and security.

You are someone:

• Who cares deeply about the total customer experience, including APIs, billing models, and support.

• With experience with and deep understanding of open source technologies and marketing dynamics, especially those surrounding Kubernetes and Cloud Native.

• Track record of product management for an entire platform or service that includes owning the tradeoffs between operational stability, efficiency, security, and features.

• Discipline and focus to ruthlessly prioritize the things that matter, even if that means doing fewer things better.

• An iterative mindset who has a track record of working closely with engineering to ship fast and adjust course.

• Experience building platform products for larger enterprises.

• Able to articulate a strategic product vision for Heroku and communicate that vision to the Heroku team, internal stakeholders, and customers. Great with executive communication, and can partner with sales deeply on customer engagements.

• Experienced in leading product management within the cloud computing or platform solutions space

• Proven history of developing and implementing successful product strategies.

• Skilled in utilizing data-driven decision-making and experienced in various facets of product management, including market analysis, user experience, and agile development methodologies.

What You’ll Do:

• Develop and implement a product strategy that aligns with Heroku’s objectives and Salesforce’s values, emphasizing operational stability, security, and innovation.

• Oversee the full product lifecycle—from concept to launch—ensuring that our products meet market demands and exceed customer expectations.

• Utilize market research and trend analysis to inform product development and identify new opportunities.

• Collaborate closely with cross-functional teams, including engineering, marketing, and sales, to deliver high-quality products on time and within budget.

• Establish and manage strategic partnerships that enhance Heroku’s product capabilities and expand our market presence.

• Engage directly with customers to gather insights, ensuring their needs are central to our product development process.

• Lead and support the product team, promoting a culture of excellence, growth, and creativity.

• Monitor and assess product performance metrics, making data-driven decisions to optimize our product portfolio.

• Plan and oversee the successful launch of new products, ensuring they achieve significant market impact and user adoption.

Your Strengths:

• Technically proficient with a focus on technology and innovation.

• Customer-focused, with a strong ability to build lasting relationships and understand market needs.

• Agile and adaptable, capable of adjusting strategies based on market conditions, with a willingness to launch fast and incorporate customer feedback quickly.

• Practitioner of ruthless prioritization, focusing on fewer things done well.

• Committed to developing a high-performing product team.

Apply Now:

If you’re an experienced product leader passionate about technology, innovation, and creating exceptional customer experiences, we’d love to hear from you.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $341,000 to $448,000.

For California-based roles, the base salary hiring range for this position is $341,000 to $448,000.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.