Technical Support Engineer



IT, Customer Service
Tokyo, Japan
Posted on Thursday, July 4, 2024

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Description

お客様が直面されている技術的な課題や疑問を解決する役割を担う部門。チーム構成は、Sales Cloud製品を熟知するプロダクトチーム、特定の技術領域に強みを持っているサービスカットのチーム体制でお客様を成功に導く専門家です。高い技術力と迅速、丁寧、的確なサポートサービスを提供し、顧客満足度を最大化するだけではなく、チームのパフォーマンスを最大化するための支援をすることで、当社の成長に貢献することをミッションとしています。



・日本語(流暢な会話および読み書き)/ 英語(読み書き必須、会話尚可)

・Salesforceおよび / またはCRMアプリケーションおよびその他のクラウドベースのテクノロジーの経験
・電子メール(サーバー/クライアント) の理解
・Certified Salesforce Administrator (ADMIN201)
・Certified Application Builder (APP BUILDER)
・Certified Salesforce Developer (DEV401)
・Certified Salesforce Developer (DEV501)


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