Manager, Cloud Strategy and Operations

Salesforce

Salesforce

Operations
Bengaluru, Karnataka, India
Posted on Wednesday, July 3, 2024

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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Cloud Strategy & Operations Manager

The Cloud GTM Strategy and Operations team partners with Salesforce Product executives to drive go-to-market execution, strategic planning, business analysis, and growth across our ever growing product portfolio.

We are looking for a Manager to join our Business Intelligence organization as part of the Applications & Industries GTM Strategy & Operations team. This person will be responsible for building and maintaining business intelligence tools and infrastructure, delivering end-to-end strategic analysis and supporting strong operational cadences to achieve our quarterly objectives.

You will collaborate with many cross-functional teams such as product management, data science, pricing & packaging, finance, marketing, and others. The ideal candidate will be a team player, with strong technical and analytical skills and intrinsically motivated to help improve processes within the business.


ROLE RESPONSIBILITIES:

  • Define key performance metrics, build reports, dashboards and other scalable resources to derive insights into the health of the business.

  • Lead strategic analysis and deliver insights to support and progress key business decisions.

  • Partner with leadership to develop, implement and track business plans, including actionable recommendations.

  • Work across the broader Applications & Industries product portfolio and Cloud GTM Strategy team to collaborate, learn and scale.

  • Build executive presentations, helping product leadership to craft the storyline and key messages

  • Interact with cross-functional groups at senior levels (e.g. Sales Strategy, Marketing, Finance, Business Operations, M&A, etc.) to drive execution.

REQUIRED SKILLS/EXPERIENCE:

  • 6+ years at a high-growth tech company in a strategic sales/business operations role or at a top management consulting company with strong exposure to Go-To-Market/Product Strategy assignments.

  • Degree in Business, Finance, Economics, Statistics, Data Science or another quantitative field from a Tier 1 university.

  • Strong analytical and problem-solving skills.

  • Highly proficient in Tableau, Excel / Google Sheets

  • Proficient SQL skills: Proficient in writing complex SQL queries to extract, manipulate, and analyze data

  • Ability to translate complex information into easily consumable insights.

  • Comfortable operating in a fast-paced environment (sense of urgency, ability to adjust on the fly to unplanned situations).

  • Passion for data, and analysis; comfortable working with large data sets

  • Ability to perform complex data analyses including using SQL and build automated dashboards in Tableau and toolsets

  • Comfortable taking the initiative to develop solutions for unstructured problems and communicate the results to key internal customers

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