Senior Administrative Assistant



Metropolitan City of Milan, Italy
Posted on Thursday, June 27, 2024

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Job Category

Corporate Functions

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description:

Salesforce’s Administrative Assistants are made up of a team of experienced and enthusiastic professionals who support our executives across the globe. These critical team members keep the executives they support and their teams focused on company goals while embracing the Salesforce culture.

Role Description:

We are looking for a Senior Administrative Assistant to contribute to the growth of our Italian organization. This is an opportunity to work alongside 3 AVPs in our Italian distribution team who are united by a strong sense of teamwork, service, and excellence. Every Administrative Assistant will have to utilize a unique skill set based on their executive’s job functions, personality, and communication style. Salesforce has a positive, diverse, and supportive culture and we are eager to add another strong contributor to our growing Administrative Assistant team.

Your impact:

Our Administrative Assistants understand that the success of the executives is a reflection of their work and vice versa, which creates a true atmosphere of teamwork and job satisfaction.

Core Responsibilities:

  • Manage day-to-day schedules in such a way that the executives can complete their obligations in an organized, efficient way.
  • Coordinate internal and external meetings including but not limited to team meetings, off-site meetings, one-on-one meetings, meetings with stakeholders and customers, etc.
  • Proactively manage calendar priorities based on customer meetings, regional & global customer events, release cycles, fiscal calendars, current projects, and team needs.
  • Book appropriate domestic and international travel within Salesforce’s travel policy, taking into account travel Visas, costs and proper documentation.
  • Manage expenses and purchasing on behalf of the executives in line with company policy
  • Effectively interface with employees from other groups within Salesforce and Executives inside and outside the company, and recognizes key players within all organizations.
  • Assist with room bookings, guest registration and food orders, and planning of other business-related meetings as requested.
  • Other administrative and project duties as requested.

Minimum Requirements:

  • Minimum of 2+ years of applicable administrative experience, ideally from a global software organization.
  • Fluent in Italian and English.
  • Skillful execution of administrative activities, with high attention to detail, organization and process.
  • Experience with the setting up and management of virtual meeting platforms such as Zoom, Webex, GoToWebinars, Google Meet, and conference calls.
  • Strong teamwork skills; and a confident ability to offer suggestions and improvements to process and work very collaboratively with others.
  • Strong relationship management skills, ability to build a personal network throughout the company.
  • Strong oral and written communication. Ability to communicate clearly and effectively with leaders and external partners.
  • Previous experience partnering with management in a fast-paced, innovative environment.
  • Experience working with/in large administrative teams.
  • Working proficiency of Google Suite (Gmail, Docs, Drive, GMeet). Experience using Quip, Slack, Salesforce and Tableau is a plus.

Additional Desired Skills/Traits:

  • Customer-centric orientation
  • Agility and flexibility in response to changing priorities and needs.
  • Proven ability to work under pressure and consistently meet deadlines.
  • Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.
  • Have the ability to handle confidential material with the utmost discretion.
  • Ensure communications are clear, thorough, and specific, with attention to follow-through.

Additional Notes:

  • Some roles may require in-office presence 3-5 times a week.


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