Salesforce Innovation Center Specialist



Sales & Business Development
Chicago, IL, USA
Posted on Thursday, June 27, 2024

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Salesforce Innovation Center (SIC) is looking for a speaker engagement Specialist to join the team. This is a unique opportunity to be part of a new team and build the SIC program in Chicago. This person will be responsible for agenda and experiential components that will help bring customer’s meeting goals and vision to life. This role requires someone who identifies as a self starter and can take on tasks and projects with minimal direction. This person should be comfortable time managing their day to meet deliverable deadlines. In this role you will work cross-functionally with other SIC team members and other internal Salesforce teams.

  • Align with SIC partners and sales team to gain deeper understanding of meeting objectives/goals
  • Translate goals of the meeting into a compelling invitation for our internal discussion leaders and executives
  • Source and schedule all internal discussion leaders/executives for each meeting and resolve scheduling conflicts
  • Identify & secure Salesforce leaders that will deliver the most engaging conversation. Lead prep efforts that guarantee their discussion is personalized and relevant to the customer audience.
  • Build expertise on the Salesforce products and strategy and develop strong relationships with discussion leaders.
  • Input meeting data into Salesforce. This includes all logistics, meeting costs, customer attendees, discussion leaders, etc..
  • Support experiential components of meeting delivery, this includes catering orders, dinner/reception reservations offsite or onsite with our partner teams, volunteer activations & enhanced meetings experiences, etc.
  • Throughout the day, manage and monitor the SIC floor. Direct customers, employees & executives to conference rooms
Job Requirements:
  • 2-4 years of relevant professional experience
  • Customer service, events or hospitality experience
  • Self-motivated and able to work with little direct supervision
  • Ability to perform well in a fast-paced environment and manage multiple projects effectively
  • Exceptional teammate with a passion for learning
  • Proficiency in Google Mail, Google Calendar and Slack
  • Exemplary verbal and written communication skills
  • Highly organized, adaptable, and meticulous
  • Ability to be onsite at the Chicago SIC up to 5 days a week
Preferred Skills:
  • Experience with Salesforce technology


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