Content Manager, Office of Accessibility



Marketing & Communications
Atlanta, GA, USA
Posted on Tuesday, June 11, 2024

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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Office of Accessibility is looking for a Content Manager to execute content strategy - including communications and enablement - that support the Communications, Enablement, and Operations team. This role is responsible for developing messaging specifically related to accessibility and disability inclusion, as part of the company's broader DEIA strategy.


  • Develop internal and external content across Slack, accessibility websites, email, social, Trailhead, and blogs

  • Collaborate with DEIA team members to execute communication strategies aligned with organizational DEIA goals and priorities

  • Cultivate relationships with cross-functional teams including Marketing, PR, Employee Success, Sales, Philanthropy, and more.

  • Leverage data to identify and build relevant and impactful messaging. Use data-driven storytelling to drive impact through content and communication

  • Write executive communications related to partnerships, customer, and employee experiences

  • Develop messaging that reflects Salesforce’s values and commitment to diversity, equity, and inclusion.

  • Raise our external visibility and thought leadership through strategic campaigns

  • Track and analyze content metrics, including reach and sentiment, to assess effectiveness


  • 6+ years of inclusive communications, DEI engagement, and/or PR & Communications experience
  • Deep expertise in executive, inclusion, and sensitive employee communications
  • Inspiring, detailed, and fast writer with the ability to adapt to corporate and executive voice
  • Strong attention to detail, Copy-editing strength
  • Agile and able to thrive in a fast-paced and evolving environment
  • Comfortable navigating highly confidential and sensitive information
  • Experience with presentation design a plus
  • Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).


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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.