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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Solution Architect in San Francisco, CA:

Job Duties: Collaborate within the Strategic Projects consulting team to deliver large-scale, custom salesforce implementations. Lead consultative engagements with complex enterprise customers, partnering with key stakeholders to build compelling visions while advising and executing on strategies. Serve as a hands-on advisor, using functional and/or technical knowledge, Salesforce product knowledge, and knowledge of the client’s business to deliver customer return on investment (ROI). Deliver strategic vision and drive the difficult conversations vital to execute business strategies to obtain customer acceptance by understanding. Analyze issues and obstacles to determine root cause(s), weigh options, choose appropriate courses of action, and measure and revise strategy based on results. Collaborate with both technical and functional customers to understand requirements, analyze information, and design comprehensive solutions. Utilize a strong understanding of typical business challenges faced by customers and common objectives. Contribute to thought leadership and best practices: both internally in their community and externally in the marketplace. Assist clients consistently meet/exceed goals and metrics and deliver high client satisfaction (CSAT). ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Business Administration, Engineering (any field), or closely related quantitative discipline, and two (2) years of experience in job offered or related field, OR Bachelor’s degree, or foreign equivalent, in Computer Science, Business Administration, Engineering (any field), or closely related quantitative discipline, and five (5) years of progressively responsible experience in job offered or related field.

A related technical degree required (Computer Science, Business Administration, Engineering (any field)).

Special Skill Requirements: (1) Java; (2) JavaScript; (3) jQuery; (4) HTML; (5) CSS; (6) Solution Design; (7) Agile Methodology; (8) Salesforce CPQ; (9) Requirement Elicitation; (10) Gap Analysis; and (11) Apex. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $170,955.00 - $236,900.00 per annum.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-129829. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $170,955 to $236,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.