Director, Email Engineering



Mexico · Mexico City, Mexico
Posted on Friday, June 7, 2024

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

This role will own the fast growing and innovative team at the start of this critical project, collaborating with hard-working engineers, team members and senior leaders to produce a software platform that will sit at the heart of the Salesforce Marketing organization. The role will be responsible for ensuring excellence in execution, facilitating inclusion and encouraging a lively work environment that prioritizes wellbeing.
The Director, Engineering, Email Platform will lead a team of engineers.

Responsibilities will include:

* Ensuring that we have the right skills on the team - adjusting hiring plans, and identifying training opportunities
* Assigning engineering work
* Ensuring consistent working structure across the team (build, QA , release management processes)
* Ensuring alignment to Security best practices
* Attending sprint planning meetings and ensuring that priorities are understood
* Establishing relationships with other leaders in the organization, sharing relevant information from your network with your team
* Advocating for your team and making sure that achievements are recognized
* Providing technical leadership and coaching where required
* Cultivating the careers of the people on your team and mentoring them to achieve their full potential
* Upholding Salesforce's commitment to employee wellness and maintaining team motivation
* Building and maintaining a work environment that support innovation, fun and diversity


* 7+ years of full-time software engineering experience working in a team environment
* 5+ years experience managing software engineers
* Experience managing remote teams
* Deep understanding of Agile development methodologies
* Experience with software development best practices, such as code review, automated testing, continuous integration, continuous delivery, and telemetry
* A deep appreciation for, and understanding of, analytics - this should include implementation and interpretation of metrics
* Comfort with change, and the ability to guide your team through uncertainty
* Empathy and teamwork—we celebrate our successes as a team and help each other to achieve that success
* Proven ability to collaborate regularly with colleagues in both engineering and non-engineering roles
* Good communication skills, especially in asynchronous, written forms, so you can work effectively with geographically distributed teams and people of various backgrounds
* The ability to work in an environment where numerous simultaneous projects are the norm

Nice to Have:

* Experience with developing with Salesforce products, especially Marketing Cloud, Sales Cloud, Data Cloud, Pardot
* Experience with email software development
* Full-stack development experience


If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.