ES People Consultant - Italy



People & HR
Metropolitan City of Milan, Italy
Posted on Wednesday, June 5, 2024

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Job Category

Employee Success

Job Details

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ES People Consultant

We are seeking an Italian-based Employee Success (ES) People Consultant to join our ES organization. This individual will partner closely with other ES teams, including ES Business Partners, Employee Relations, People Services, Labor Relations to coordinate the roll out and execution of People programs and initiatives that support the business needs of the organization. This role will also provide direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies in the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization.


* Coordinates the roll out and execution of ES programs, initiatives and work streams that support the business needs of the organization. For example, compensation planning, engagement and retention, Talent Reviews, Employee Survey, etc.
* Work directly with leaders in Italy to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues.
* Partner with the ESBP, Employee Relations, and other ES teams to coordinate the resolution of issues that require direct interactions with managers, teams and the business related to areas such as on-boarding, off-boarding, promotions, mobility, teaming dynamics and other related matters, ensuring local employment policies and practices are followed.
* Lead initiatives in partnership with COEs and People Services peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with different teams.
* Creates tools, templates and resources for consistent service delivery at scale, and enables peers on leveraging.
* Provide enablement and delivery support for high impact initiatives; examples includes talent assessment, high-potential and manager development, organizational design and compensation planning, employee engagement and retention, and high impact teaming.
* Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.

Requirements and Key Skills:

* Excellent knowledge of Italian labor law, preferable with CCNL Commercio and HR practices
* Experience with matrix organization and international context to handle a variety of issues and execute on solutions and strategies in all areas of human resources
* Ability to develop effective relationships across all levels of the organization and with diverse client groups
* Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment
* Demonstrated ability to be a self-starter and proactive
* Ability to navigate change and ambiguous / complex scenarios
* Excellent verbal and written communication skills; must be a strong and succinct communicator
* Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.
* Ability to take trends and data, boiling them down to presentable themes and connecting the dots.
* Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions.

Requirements - Education & Experience:

* 5+ years of HR Generalist, HR Operations or People Partner experience


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