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Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build Salesforce with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to building out our organization with the Ohana style treatment. Whether we are recruiting the next great candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development and delivery of a special employee experience, which allows Salesforce to deliver a premier customer experience in the market.

Who You Are
You’re a curious problem solver who is able to bring big ideas to life. You’re creative, fearless, and can navigate a large, fast-paced organization with ease. You’re agile and adaptable but work with precision to ensure we deliver outstanding employee experiences, always. You are a strategic technology advisor who'll quickly develop close working relationships with Centers of Excellence (COEs) and teams supporting systems both upstream and downstream of Workday. You interface between Business Technology (BT) and COEs to drive business results through the effective implementation, use, enhancement and maintenance of a variety of technologies including Workday. You'll develop playbooks, road maps, and tactics to inform, persuade, influence, direct and facilitate a successful partnership between the broader business and ES.

Responsibilities

• Function as a thought partner with global collaborators to build flawless, end-to-end employee data migration strategies for sophisticated, high visibility employee programs
• Use insights from CTQs, VOC, and UAT to foster innovative process improvement initiatives across partner groups
• Assist the business to form/improve process and systems solutions that embed scalable frameworks/methodologies to satisfy both tactical and strategic business needs
• Communicate system and process changes for ES programs to global partners
• Drive project and initiative progress, including consistent and effective communication and handling critical issues/risk.
• Maintain up to date documentation and controls for systems and process supporting ES programs
• Network cross functionally within ES - and beyond - finding opportunities to provide thought partnership for processes, procedures, and training that will shape the way the ES operates now and in the future
• Use deep expertise of Salesforce’s approach to ES to provide support and counsel on complex issues.

Minimum Qualifications

• 5+ years People Operations/Human Resources experience
• Experience with one or more Salesforce employee lifecycle programs (G4G, M&A, Cash Program, Inclusive Promotions, Reorgs, etc.)
• Experience working on projects focused on the enhancement of the employee lifecycle through process improvements, automation, data & insights Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• Excel experience - including creating pivot reports, VLOOKUPs, and charts/graphs partnered with analytical and problem solving experience
• Ability to coordinate and handle complex multi-functional projects given multiple competing priorities or perspectives.
• Excellent presentation skills, with the ability to translate “data speak” into “stakeholder-speak” and deliver presentations that influence partner decision-making.

Preferred Qualifications

• Experience with Workday or other HRIS system
• Experience with EIBs in Workday HCM Module
• Experience with Salesforce Platform (e.g. ADX/ADM 201)
• Experience working with and in support of diverse, global communities

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $100,100 to $137,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.