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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Technical Consulting Lead in San Francisco, CA:

Job Duties: Serve as a trusted advisor to the client. Identify and contribute to internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Lead a team of consultants tasked with the delivery of projects. A forward-thinking leader that is responsible for hiring, building, and developing outstanding teams tasked with delivering customer-facing engagements. Ensure the success of these teams while securing the highest CSAT and business outcomes. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Information Systems, Engineering, or closely related quantitative discipline, and two (2) years of experience in job offered or in any occupation in a related field.

A related technical degree required (Computer Science, Information Systems, Engineering).

Special Skill Requirements: (1) Amazon Batch; (2) Amazon S3; (3) Lambda; (4) EC2; (5) ECR; (6) Docker Container; (7) Linux; (8) Ubuntu; (9) CloudWatch; (10) Product Development; (11) Project Management. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $114,200.00 - $188,600.00 per annum.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 19-7102. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $114,200 to $188,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.